Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Niello Volkswagen
Sacramento, CA
1,203 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,204 reviews
June 18, 2024
Husbands Passat needed a tire replacement and as always received excellent customer service from Travis & Niello. received excellent customer service from Travis & Niello. More
by INGRAMJWB
Verified CustomerEmployees Worked With
June 18, 2024
Spencer and Terry were great in sales- personable and knowledgeable- but I was disappointed on the dealership running my credit and collectiing my social security # etc. when I paid by check. I made knowledgeable- but I was disappointed on the dealership running my credit and collectiing my social security # etc. when I paid by check. I made it clear I was not financing the car. Nowone ever mentioned I needed a cashiers check as I agreed on deal (price) the day before. I was told to bring a personal check- non company check. This was the third niello vehicle I had bought in last ten years (most recently a Range Rover) and used niello VW and Range Rover for service as well. I should have had enough history to avoid being told I had to sign docs for 8.9% financing as backup in order to finish the deal. I was very close to walking out but the car was brought from another dealership. Also, I reported that the cargo cover was missing from my vehicle the night of taking ownership. I have never had any response except the manager is looking into it. I was hoping someone would follow up with me rather than me needing to pester and follow up more than once on it. More
by DAVID
Employees Worked With
Spencer, Terry
June 16, 2024
Professional, knowledgeable, honest, friendly, helpful, informative, prompt, available when needed, explained everything, great service all the way around! informative, prompt, available when needed, explained everything, great service all the way around! More
by delaneylynne7
Employees Worked With
June 16, 2024
Everyone who helped me was very helpful. I sincerely thank you all for your assistance in purchasing my car. Your support and guidance were invaluable, and I truly appreciate your time and e I sincerely thank you all for your assistance in purchasing my car. Your support and guidance were invaluable, and I truly appreciate your time and effort. More
by GHOFRAN.M
June 16, 2024
The service reps took care of my 20,000 mile service and provided a rental as needed. Thank you. provided a rental as needed. Thank you. More
by TIMPMCMANUS
Employees Worked With
June 15, 2024
Good service! Always helpful and willing to make things easy and expedite the process along. Always helpful and willing to make things easy and expedite the process along. More
by YOBOONE
Employees Worked With
June 14, 2024
Great service! Got me what I needed. Very helpful, friendly, happy. Overall service was great! Got me what I needed. Very helpful, friendly, happy. Overall service was great! More
by AMANDAMARIEFLORES
June 14, 2024
3rd interaction with Matthew and everytime is flawless. This dealership/seervice department always goes above and beyond. They have great communication throughout your vehicle service. I would not go anywh This dealership/seervice department always goes above and beyond. They have great communication throughout your vehicle service. I would not go anywhere else! More
by matthew.howell
Employees Worked With
June 13, 2024
Super timely regarding services and communicated effectively what needed to be done for my car effectively what needed to be done for my car More
by luvunoahbear
Employees Worked With
