
North Penn VW
Colmar, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The dealership was clean, well layed out and all employees were nice to me…I Had to wait 20min for Greg to finish with another customer before he could meet and greet me after I drove 4hours and sho employees were nice to me…I Had to wait 20min for Greg to finish with another customer before he could meet and greet me after I drove 4hours and showed up the time I told him I was going to. The vehicle was not detailed inside it had cigg ashes in it and smelled like someone was smoking in truck. Told Greg this and he didn’t even double check. Truck did not have its fluids topped off Bc window washer fluid light came on during test drive and had to have them pull it back into shop to do that. Paperwork took a long time because John from finance xxxxxxxxxxx for 20min with another employee with stuff in his hand for me. Greg had to remind johnI was waiting 10dt away. I Asked Greg before I left in TEXT MESSAGE to get back to me when I purchased vehicle about details of the aftermarket modifications that previous owner put on. Wanted to know how many years ago lift kit was put on. Never heard back from Greg. It took multiple weeks for any information to come to me about the title for this truck. Had to wait 2 weeks after I put the deposit down to finally pick up the truck. THEN I get a call from the title clerk after having the truck for 5 days asking if there is a lien on the truck or not. All the paperwork I filled out with Greg stated that there was a lien yet the title clerk had no idea. I did the calling , coordinating of insurance via emails , financing and double checking for this whole deal. Took 2.5hours for me to get out of there and all I did was show up with a check in hand to buy a truck and get temporary plates. More
They were friendly and efficient. It made my car buying easy and painless. I’ve never had a car buying experience go so smoothly. It made my car buying easy and painless. I’ve never had a car buying experience go so smoothly. More
Dealer experience is great from scheduling to pick up is top notch. Erin Trotter is the perfect service advisor. top notch. Erin Trotter is the perfect service advisor. More
The good: The staff are super nice and knowledgeable. Always try to help. Never had any issue with them. Bad: I was in Oct 12th and was supposed to have someone get back to me about an issue & they Always try to help. Never had any issue with them. Bad: I was in Oct 12th and was supposed to have someone get back to me about an issue & they didn’t. Now, they could be waiting on the 3rd party insurance to reply to them but a follow up stating we have zero updates so I know I am not fallen to the side helps. More
10/10 would definitely recommend for someone looking for a car, great service and love going there everytime a car, great service and love going there everytime More
The process to buying my VW Jetta was made so easy thanks to Tim and all his help! to Tim and all his help! More
Great service. Very thorough. Work done timely. Good to know the mechanics are well trained. Videos provide are excellent. Very thorough. Work done timely. Good to know the mechanics are well trained. Videos provide are excellent. More
Excellent as always! Got me in for a faulty speaker on super short notice and replaced same day. Got me in for a faulty speaker on super short notice and replaced same day. More
Friendly, thorough, informative service from start to finish. Every team member you encounter is friendly. My car was going to take some time to be worked on and I was given a loaner car. Did I mention t finish. Every team member you encounter is friendly. My car was going to take some time to be worked on and I was given a loaner car. Did I mention that my car was washed when I picked it up? Fantastic every time! More
The manager was rude and the place couldn’t resolve my issue efficiently. They lacked basic understanding of the process and basically kept on switching their words issue efficiently. They lacked basic understanding of the process and basically kept on switching their words More