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1,737 Reviews of North Penn VW - Service Center
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August 25, 2020
Brand new Jetta had to be towed 8 days after receiving. Had to call service department for update No explanation of service done when I picked car 4 days later. Never heard back from anyone since. Disapp Had to call service department for update No explanation of service done when I picked car 4 days later. Never heard back from anyone since. Disappointed overall More
by JEANF2
Verified CustomerEmployees Worked With
August 25, 2020
Great service members and staff at VW. They are all very professional and helpful with whatever you need regarding your vehicle. Service is exceptional and will do business with them again. professional and helpful with whatever you need regarding your vehicle. Service is exceptional and will do business with them again. More
by JCWON2112
August 13, 2020
I leased my Jetta through this dealership and everyone was super helpful in the process! Since then I have only gotten my Jetta serviced here and I will not take it anywhere else. This dealership also has was super helpful in the process! Since then I have only gotten my Jetta serviced here and I will not take it anywhere else. This dealership also has a new system where they’ll text you video updates for your car while it’s being serviced to let you know how your car is looking and anything they may have noticed. Overall, love this dealer! More
by MEGANMAGARITY
Employees Worked With
Other Employees :
Matthew Treichel, Jason Hartman
August 06, 2020
I appreciate they offer home pick up of my vehicle. The service appointment staff are always friendly and cordial as are the folks they used to pick up and deliver the car. service appointment staff are always friendly and cordial as are the folks they used to pick up and deliver the car. More
by TNDSWARTZ
August 04, 2020
The dealership has a courteous and professional service department. The waiting area is comfortable and orderly. Mr. McDonough is a good listener, informative and straight-forward. department. The waiting area is comfortable and orderly. Mr. McDonough is a good listener, informative and straight-forward. More
by RB
August 02, 2020
Always prompt professional service at a fair cost.Would Always prompt professional service at a fair cost. Would recommend this business to family & friends without hesitation. The free car wash is always Always prompt professional service at a fair cost. Would recommend this business to family & friends without hesitation. The free car wash is always a welcome bonus that we appreciate. Kept up the good work. More
by SPRUCEHILLFARM
Employees Worked With
Ken Benton
July 26, 2020
Always such a pleasant experience and they keep you up to date as things go along. They really do an awesome job and would recommend date as things go along. They really do an awesome job and would recommend More
by ScoobyDoo
July 24, 2020
Very appreciative of the Service Department. Long Term Service Customer. I don’t want to write anymore. I don’t want to write anymore. OK?! Service Customer. I don’t want to write anymore. I don’t want to write anymore. OK?! More
by Bob Price
July 21, 2020
I was very appreciative of the great service. I had an issue with my tire and could have easily been told, it’s your issue and not covered under your warranty. They listened to my perspective and gave me issue with my tire and could have easily been told, it’s your issue and not covered under your warranty. They listened to my perspective and gave me the benefit of the doubt, which was the right thing to do. I didn’t even get my car there. Would definitely recommend this dealership. More
by nycmel
July 15, 2020
The job that was requested was not completed, wasted all the time. They said the previous job on the part was incorrect, and it was the wrong part. Also went through the car for other things that was not re the time. They said the previous job on the part was incorrect, and it was the wrong part. Also went through the car for other things that was not requested to be covered. More
by RWBODDEN
