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Northside Lexus
Spring , TX
6,907 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel!
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,907 reviews
May 10, 2025
It was an excellent experience , very professional service, highly recommend. Javier was very knowledgeable and helpful with the purchase of my Lexus. Thank you ~ service, highly recommend. Javier was very knowledgeable and helpful with the purchase of my Lexus. Thank you ~ More
by Lou
Verified CustomerEmployees Worked With
May 10, 2025
Second Lexus that we have purchased from Joshua. Always a great experience and we are greatly pleased with another new Lexus. Always a great experience and we are greatly pleased with another new Lexus. More
by DLMILKS1991
Employees Worked With
May 10, 2025
Super easy to work with. Was very responsive to texts and all my questions. Brought the car to my mechanic for me for a look over before purchase. Best experience I’ve had. Was very responsive to texts and all my questions. Brought the car to my mechanic for me for a look over before purchase. Best experience I’ve had. More
by katebrownrn
Employees Worked With
May 10, 2025
Amazing experience with Austin. Delivered my new car in Fredericksburg and drove my trade-in back to dealership. I call that 5-star service! Delivered my new car in Fredericksburg and drove my trade-in back to dealership. I call that 5-star service! More
by Jhpenn
May 10, 2025
Needham was extremely responsive and prompt. He is extremely kind and a joy with whom to work. He is extremely kind and a joy with whom to work. More
by sabrinark
Employees Worked With
May 09, 2025
Always a pleasure and amazing experience working with Clayton in finance and Josh Keough in sales. We will forever be proud Lexus owners! Clayton in finance and Josh Keough in sales. We will forever be proud Lexus owners! More
by CYNTHIA10
May 08, 2025
Overall, I had a great experience at Northside Lexus—especially thanks to Mr. Hector, who made the process feel smooth, exciting and stress-free. He was kind, attentive, and had everything ready f Lexus—especially thanks to Mr. Hector, who made the process feel smooth, exciting and stress-free. He was kind, attentive, and had everything ready for me when I arrived, including the car I was interested in test driving. He walked me through the sale with transparency and care, which I really appreciated. My only concern was with Mr. Marcus in the finance department. He didn’t greet me warmly, repeatedly mispronounced my name—even while confirming it with my credit union—and didn’t take the time to ask how it should be said. It felt a bit impersonal, especially during an exciting moment. That said, I understand we all have off days, and I’d like to extend grace and assume he was focused more on the paperwork than the customer experience. Thanks to Mr. Hector, my excitement stayed intact, and I still left feeling good about my purchase. I would absolutely recommend this dealership overall—just hope they continue to prioritize the human side of customer service across the board. More
by calyg
May 07, 2025
Very professional service throughout all parts of the process. Great communication. Lisa made the car buying experience an enjoyable one. process. Great communication. Lisa made the car buying experience an enjoyable one. More
by BSBOWMAN
May 07, 2025
Always a pleasure work with Hector and the Lexus team. Everyone is very helpful and courteous. Everyone is very helpful and courteous. More
by zrezwi
Employees Worked With
May 07, 2025
Excellent Dealership! Austin, Jesse, and Caleb all did great. Can't wait to pick up my new RX. Austin, Jesse, and Caleb all did great. Can't wait to pick up my new RX. More
by hugo.suarez.jr
