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Northside Lexus

Spring , TX

4.9
6,932 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,932 reviews

January 02, 2024

Mark has been a great blessing and a joy to work with in purchasing two vehicles in the recent months. Even in talking to other non-sales staff, the comments about the outstanding spirit and values of Nort More

by DWELCH3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Northside Lexus responded

We're so glad to know that Mark and our team at Northside Lexus made your vehicle purchasing experience a positive one. It's wonderful to see such kind words about the spirit and values we strive for. Thank you!

January 02, 2024

Love the dealership. Everything was great and rhe customer service is impressive! They really cater to their customers. I love every minute. Jesse and Darrell were amazi More

by ellerie_johnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Northside Lexus responded

Ellerie, we're delighted to know you had a great experience with Jesse and Darrell at Northside Lexus. We appreciate your kind words about our customer service!

January 02, 2024

We had the best new car buying experience that we have ever had at Northside Lexus! Everything went so smoothly and the staff, including David, Mike, Caleb, and Ava were a delight to work with!! More

by kimberlywilks27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ava Pierce
Jan 02, 2024 -

Northside Lexus responded

Kimberly, we're delighted to know that your car-buying experience at Northside Lexus was smooth and enjoyable! It's great to see David, Mike, Caleb, and Ava made a positive impact. Thanks for sharing this review with us!

January 02, 2024

They have a huge selection of cars to choose from. Nice people to work with. More

by cmsmith6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Northside Lexus responded

Thank you for sharing this appreciation for our team and inventory at Northside Lexus!

January 01, 2024

We had an wonderful experience, the buying process was very smooth, everyone was very friendly and professional. More

by oksana.marroquin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Northside Lexus responded

Oksana, we're delighted to know your experience at Northside Lexus was smooth and enjoyable. Thanks for the positive feedback!

January 01, 2024

Jared was easy to work with. The dealership was organized, and clean. Everyone there seemed happy. More

by nbabineaux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Postma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Northside Lexus responded

Thank you for the review! we appreciate the kind feedback about Jared and hope to see you again at Northside Lexus. Safe travels!

January 01, 2024

'The personnel were very courteous and helpful. The dealership was very clean, and pleasing to the eye. After reviewing my needs and desires, Donnie brought a 2023 Lexus for review and a test dri More

by TECCLC
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Northside Lexus responded

We're delighted to know that Donnie and our team at Northside Lexus were able to assist you in finding the perfect 2023 Lexus! It's great to hear that your experience with us met all of your needs and expectations. Enjoy your new ride!

January 01, 2024

Overall was ok. . however the process was rushed. I appreciate getting in and out quickly, but it was clear everyone was too busy to spend much time with us from the More

by lblasdell1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills III
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Northside Lexus responded

While I'm glad to know that you had a positive experience with Josh, I'm sorry to read that you felt rushed during your visit. We strive to offer a thorough and enjoyable buying process, so it's disappointing we didn't meet those expectations this time around. Your feedback is important in helping us improve our service quality, and I'd like the opportunity to discuss this further with you if possible. Please reach out directly to me at your earliest convenience. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

January 01, 2024

The staff were courteous, helpful, patient, and accommodating across multiple visits to the show room. More

by Mu
Recommend Dealer
Yes
Employees Worked With
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Northside Lexus responded

We're delighted to know that our team at Northside Lexus delivered such positive experiences. Thanks for the great review!

January 01, 2024

Great Service over all! Very clean and spacious layout with Friendly staff for the most part More

by faizalihajiani964
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Northside Lexus responded

It was our pleasure to assist you. Thank you from all of us here at Northside Lexus!

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