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Northside Lexus
Spring , TX
6,973 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel!
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,973 reviews
January 07, 2024
We love everything about Northside Lexus. The showroom is gorgeous, sales personnel are very professional, and the service department is second to none. Outstanding in every way. The showroom is gorgeous, sales personnel are very professional, and the service department is second to none. Outstanding in every way. More
by STEBB1950
Verified Customer
January 06, 2024
Mark is amazing he made it so easy for me . Everyone there down to the finance guy are amazing . Thank you all again I love my car . Everyone there down to the finance guy are amazing . Thank you all again I love my car . More
by austin_perusic
January 06, 2024
Just a quick note to say that today we purchased/leased our twelfth Lexus from Northside Lexus since 1999. My wife and I have owned multiple LS’s, ES’s, RX’s, and GX’s. Today we leased another GX460. We our twelfth Lexus from Northside Lexus since 1999. My wife and I have owned multiple LS’s, ES’s, RX’s, and GX’s. Today we leased another GX460. We feel like Northside Lexus is our second home, by now we have probably spent more with you than we did for our home! We love your dealership because it is easy to buy/lease without a lot of games, high pressure and crazy car buying tactics. Everyone at Northside Lexus is friendly, personable and customer service oriented. Now for the guys we worked with today…. We have known Lance Williams for over twenty years. Lance is a real pro and we consider him a friend. He always does his very best to help us with every detail of the buying/leasing activities. We never think of buying a car without thinking of Lance. Nick Makrakis has been our salesman since Lance was promoted. Nick is amazing, his knowledge of every little detail of Lexus cars and SUV’s simply amazes me. Nick is another Northside Lexus employee that we consider our friend. Nick always goes the extra mile to guarantee we are sincerely satisfied with the service he provides and with our selection of the correct Lexus vehicle. Nick is without a doubt a real pro in the car industry and many cuts above. Forgive me but the name of our finance man escapes me but again he was a cut above and a real joy to meet with. He was without a doubt another dedicated employee, dedicated to Northside customers. My wife Cynthia and I will be back in two or three years to get our thirteenth Lexus from Northside Lexus. We are Northside Lexus customers for life (especially as long as Lance and Nick are at Northside). More
by ECARR12198
January 06, 2024
Not only was the dealership impeccable but Rex was absolutely amazing to work with in my new car purchase. absolutely amazing to work with in my new car purchase. More
by Teresa
January 06, 2024
The staff are friendly , welcoming and professional . No hardselling . It was a stress free deal thus we calmly made decisions fast and easy.. No hardselling . It was a stress free deal thus we calmly made decisions fast and easy.. More
by Triplehook52
January 05, 2024
Bobby was very helpful in finding a suitable car for me, and facilitated an expedite purchase. Very good purchasing experience! and facilitated an expedite purchase. Very good purchasing experience! More
by jessieliang919
Employees Worked With
January 05, 2024
Impressed with the professionalism of all the staff members we had interactions with. Quick and easy. Donnie Holcomb was extremely knowledgeable of the product line and ensured an expedited closure of members we had interactions with. Quick and easy. Donnie Holcomb was extremely knowledgeable of the product line and ensured an expedited closure of the purchasing experience. More
by kirrichard
January 05, 2024
Prices was easy and quick. Listened to what I wanted and needed and I trusted her and loved my purchase. Hey knowledge and follow up after the purchase was much appreciated Listened to what I wanted and needed and I trusted her and loved my purchase. Hey knowledge and follow up after the purchase was much appreciated and needed, as this vehicle is very high tech. Will refer all my friends and family. More
by TXStar
Employees Worked With
January 05, 2024
I Have driven Lexus since the year 2000 and bought 6 different models and never had any problems with the CAR OR SERVICE different models and never had any problems with the CAR OR SERVICE More
by EXYOOPER33
January 04, 2024
Northside Lexus is truly exceptional at customer service. I was treated with the utmost respect and kindness. All of my questions were thoroughly and promptly answered. I highly recommend with a 5 star ratin I was treated with the utmost respect and kindness. All of my questions were thoroughly and promptly answered. I highly recommend with a 5 star rating the sales and service of Northside Lexus! More
by kgriffin
