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Northside Lexus
Spring , TX
7,031 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel!
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,031 reviews
January 18, 2024
Good courteous service. I’m an out of town buyer. Ordered the vehicle in 2023 and was told it would be available in February 2024 which was fine. Car was ready in January an I’m an out of town buyer. Ordered the vehicle in 2023 and was told it would be available in February 2024 which was fine. Car was ready in January and was told I could not wait to pick it up in February. Had to alter my plans so as to pick it up in January which was a big inconvenience for me. More
by sjboz50
Verified CustomerEmployees Worked With
January 18, 2024
First salesman would not call with updates, I would have to call to get updates. Second salesmen would not work with me on Morgan Stanley - Lexus $750 certificate, so was out $750. to call to get updates. Second salesmen would not work with me on Morgan Stanley - Lexus $750 certificate, so was out $750. More
by BFARRAR1
January 18, 2024
Erica was a complete professional throughout the process and made our car buying experience at Northside Lexus a memorable one. and made our car buying experience at Northside Lexus a memorable one. More
by hajdik10
January 18, 2024
It’s always a great experience! Nathan was very knowledgeable and awesome in helping me choose the right vehicle. Nathan was very knowledgeable and awesome in helping me choose the right vehicle. More
by six21975
January 18, 2024
Great experience with Donnie and Northside. Donnie took his time with my daughter and myself. Made us feel t ease with the care purchasing experience. It was December 23rd but we did not feel Donnie took his time with my daughter and myself. Made us feel t ease with the care purchasing experience. It was December 23rd but we did not feel rushed nor did we feel like the staff was distracted. They took care of our needs. More
by scwjlw0495
January 18, 2024
We love dealing with Northside Lexus and have bought all of our vehicles from there, everyone id do nice a polite it makes buying a car easy! of our vehicles from there, everyone id do nice a polite it makes buying a car easy! More
by STANLEY.LANDRY
Employees Worked With
January 18, 2024
It was a pleasure doing business at Northside Lexus. The employees were very professional and friendly. The employees were very professional and friendly. More
by DINAHRIH
Employees Worked With
January 17, 2024
Most sophisticated car dealership I’ve ever been to, from start to finish, the customer service was incredible. Even after I’ve bought my car, they answer all my questions within minutes and always help me o start to finish, the customer service was incredible. Even after I’ve bought my car, they answer all my questions within minutes and always help me out. More
by Nicolas Engel
January 17, 2024
Very pleased with the buying process . No haggling and no hassle with finance on upgraded warranty etc. etc. Will definitely buy from Donnie again ! No haggling and no hassle with finance on upgraded warranty etc. etc. Will definitely buy from Donnie again ! More
by davidlaxson
Employees Worked With
January 17, 2024
We had an impressive experience at Northside Lexus. Mark Green was very professional, service-oriented, and worked with us to get us our first Lexus. He and his sales manager set us up for a notewort Mark Green was very professional, service-oriented, and worked with us to get us our first Lexus. He and his sales manager set us up for a noteworthy December to Remember. Happy with our purchase. More
by joelgale
Employees Worked With
