Northside Lexus

It took me almost two years to decide the vehicle I intended to purchased. After visiting several dealers, including another Lexus dealership in Houston, I immediately felt welcome and knew this would intended to purchased. After visiting several dealers, including another Lexus dealership in Houston, I immediately felt welcome and knew this would be my last stop. I received financing prior to my coming to the dealership, knowing that pressure sales are a turn-off for me. Nick was a perfect gentleman; kind, polite and showed Christian values. Being able to see and read the scriptures he displays on his desk during each my visit gave me a sense of peace, knowing that I wasn't dealing with a salesperson, but someone who actually cared about me. More

I just recently purchased my third vehicle from Northside Lexus. Needham and all of the dealership sales team are great to work with. I highly recommend Northside Lexus. Lexus. Needham and all of the dealership sales team are great to work with. I highly recommend Northside Lexus. More

I really enjoyed my experience of purchasing my new car from Northside Lexus. Mark Green really helped me make the perfect decision and I really can’t get enough of my new car. My only concern is that, aft from Northside Lexus. Mark Green really helped me make the perfect decision and I really can’t get enough of my new car. My only concern is that, after a few weeks, I realized I don’t know anything about my warranty, nor how long I have the free subscription for my Lexus enform app. It’s been awhile since I’ve owned a Lexus, so I’m sure the warranty and subscription has changed since COVID. I think for the price of a luxury vehicle, the app subscription should be included at all times as long as people own the vehicle. Regardless, I’m happy with my decision, and I’m also pleased at how Mark took care of us from the minute we stepped into the door, to the minute we drove out. Also, please bring back the fresh baked cookies and other snacks! That was the one thing I was looking forward to when visiting Northside Lexus… especially for an expecting mama! Spending a whole day at the dealership, we need snacks! More

Very good experience, I appreciate the knowledge and time Doug provided. Very good at what he does without making you feel like you’re talking to sales. Doug provided. Very good at what he does without making you feel like you’re talking to sales. More

The people I met at the dealership were all friendly and nice with very knowledgeable about each vehicle. Thanks nice with very knowledgeable about each vehicle. Thanks More

The customer service was excellent. Everyone was polite and respectful. My service guy was wonderful. Steve was a pleasure to work with. I only spent about two hours on this. Everyone was polite and respectful. My service guy was wonderful. Steve was a pleasure to work with. I only spent about two hours on this. More

Herb our sales rep was great! He understood my needs and made the transaction go as seamless As can be. Herb from tech was also very thorough and explained all the features and se He understood my needs and made the transaction go as seamless As can be. Herb from tech was also very thorough and explained all the features and setting inside the vehicles. We set up the app. We are very pleased with our experience More

Steve was very persistent, professional and courteous. He kept in touch with us for 5 months. He kept in touch with us for 5 months. More

Professional, knowledgeable and friendly. Both John and Jesse were easy to work with. My only recommendation is to have a system in place that notifies your customers status of an incoming a Both John and Jesse were easy to work with. My only recommendation is to have a system in place that notifies your customers status of an incoming automobile. Maybe a monthly update. Jeff in finance was very professional and extremely good at his job. My bet is he makes the dealership a small fortune! We look forward to a long relationship with Northside Lexus! More

We had a fantastic experience with John. He answered all of our questions and presented us with multiple options. Best buying experience I’ve had. Northside Lexus was a pleasure to work w He answered all of our questions and presented us with multiple options. Best buying experience I’ve had. Northside Lexus was a pleasure to work with. I highly recommend More