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Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
6,971 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,971 reviews

December 30, 2023

Excellent service. Joshua was very helpful , understandable and nice . Definitely recommend him. Great salesman . Nice to deal with him More

by N_KVASHNINA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Northside Lexus responded

We're so glad to know that Joshua provided excellent service during your visit to Northside Lexus. Thanks for recommending him and sharing this positive feedback - Enjoy your new ride!

December 30, 2023

Ann Vu - Excellent Sales Rep Pleasant Car shopping-purchase experience Highly recommend Ann and Dealership More

by DVICTORICK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thiam Oum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anh Vu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Kennedy
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Northside Lexus responded

We're so glad to know you had a pleasant car-shopping experience with Ann at Northside Lexus! Your recommendation means the world to us. Enjoy your new ride!

December 30, 2023

Superb service! Victoria went above and beyond and so did mason. Very happy with yalls service and care! More

by cristinastanley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Northside Lexus responded

Cristina, we're happy to know that Victoria and Mason provided you with superb service at Northside Lexus. Thanks for sharing your buying experience with us!

December 29, 2023

I am on my 5 or 6th car with Northside Lexus but to be honest I have lost count! If you want exceptional service from customer friendly staff, please visit Northside Lexus! I have NEVER been disappointed… More

by Rknocky
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Tim Karmout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Northside Lexus responded

Your loyalty to Northside Lexus and our team is greatly appreciated! We're delighted that Tyler, Herb, Caleb, and Tim have consistently provided you with exceptional service. Thanks for sharing this glowing review - we look forward to continuing the relationship!

December 29, 2023

Lisa was very tentative and knowledgeable. All the people were so friendly and helpful. The man I dealt with in the financial department was not so friendly. Other than that the experience was More

by kvaldez0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2024 -

Northside Lexus responded

We're glad to know that Lisa and our team at Northside Lexus were able to assist you effectively! We apologize if your experience with the finance department didn't go as hoped. Your feedback is appreciated, and I'd like to learn more about what happened. Please give me a call when you are available. Thank you, Doug Gilmer - Finance Manager - 281-569-3477

December 29, 2023

Courteous, patient, thorough, friendly, if they don’t know the answer, they find someone who does More

by maccat1014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Matheson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Northside Lexus responded

Thanks for recognizing our hard work! At Northside Lexus taking care of our customers means that we're dedicated to finding the answers and solutions you need. We hope to work with you again in the future!

December 29, 2023

great service and awesome customerservice. they where helpful and really appreciated that they explained everything to me. More

by tamaradgutierrez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Northside Lexus responded

Tamara, we're glad to know you had such a great experience working with our team at Northside Lexus! We always aim to provide top-notch service and clear communication. We appreciate your review and hope to see you again in the future!

December 29, 2023

So far we have been very pleased with our experience at Northside Lexus. Looking forward to the future at this dealership. More

by jenna.n.born
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Northside Lexus responded

We're delighted to know you've had a positive experience with us at Northside Lexus. We look forward to serving your automotive needs in the future!

December 29, 2023

It was great, clean and super professional. I loved Larry he was so nice and knowledgeable. More

by BRIA.NERVIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Northside Lexus responded

Bria, we are thrilled that Larry and the Northside Lexus team delivered a five-star buying experience. Thank you for your business and safe travels!

December 29, 2023

I have been a customer of Northside Lexus for many years and Mike Driskill is the best of the best. He is always pleasant, knowledgeable and makes the experience of getting a new car so seamless. He is aw More

by mdunne0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Northside Lexus responded

We're so glad to know that Mike and our team at Northside Lexus have been able to provide you with such a seamless experience over the years. Thanks for your continued support, we appreciate it!

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