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Northside Lexus

Spring , TX

4.9
7,599 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 7,599 reviews

March 27, 2024

Great experience buying a car, best ever process and personal touch. Will go back for my next car. More

by DEREKTIMBS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Northside Lexus responded

Derek, congratulations on your new car! Thanks for choosing to do business with Northside Lexus. We look forward to serving you again soon!

March 27, 2024

Chris Harris is top notch! Could not have had a better experience with him. He is family now. More

by oxieray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Northside Lexus responded

We are so glad you had a five-star experience with Chris! Thank you for sharing your kind regards and leaving Northside Lexus a five-star review.

March 27, 2024

I was pleased with my experience. Everyone we dealt with was very polite. The salesman was very knowledgeable about the cars and options. He was not pushy and did not try to upsell us More

by BIXBYTK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Northside Lexus responded

We're delighted to know that you had a positive experience at Northside Lexus! It's great to see our team was helpful and knowledgeable, making your car buying process smooth. We look forward to assisting you with any future needs. Enjoy your new Lexus!

March 27, 2024

We experienced the most, and only, pleasurable experience at an auto dealership. Northside Lexus is absolutely beautiful, professional, warm and welcoming, with an extremely educated team. From the instant More

by WEATHERS.ALAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Northside Lexus responded

We're delighted to know that you had such a positive experience at Northside Lexus! It's great to see our team, especially Lisa and Clayton, were able to assist in finding the perfect RX 350 F Sport for you. We hope it brings many happy miles ahead!

March 27, 2024

This was the best car buying experience I have ever had! Everything was seamless and organized. More

by JENJARDIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Northside Lexus responded

Thank you for taking the time to review Northside Lexus! It means a lot to hear that you're happy with your new ride!

March 27, 2024

Overall I was pleased with my experience. I was treated with courtesy my questions and concerns were addressed in a reasonable amount of time. More

by ross.jim
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Northside Lexus responded

We're glad to know that you had a pleasant experience with us at Northside Lexus. It's important for us to address all your questions and concerns in a timely manner. Thanks for the positive review!

March 27, 2024

Northside Lexus has been the best place to buy a car. The salesman was professional and courteous, the tech person was informative and the front desk was kind and quick to help. I highly recommend Norths More

by lbradow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Postma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter - Tech Dept - excellent 5 stars
Mar 27, 2024 -

Northside Lexus responded

Thanks for the recommendation! We're glad to know you had a great experience with our team at Northside Lexus. Enjoy your new ride and don't hesitate to reach out if there's anything else we can assist you with in the future!

March 26, 2024

Really pleasant experience here. It was my first time buying a car and everyone involved made it very easy and clear to me. More

by samanthasimank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Northside Lexus responded

Samantha, we're so glad to know your first car buying experience at Northside Lexus was a pleasant one! We strive for clarity and ease in our process. Thanks for sharing this with us!

March 26, 2024

Provided an out the door price via email that made the paperwork easy in person. More

by Bradley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Northside Lexus responded

Bradley, it's great to hear that your buying experience was smooth from start to finish! Thank you for sharing and leaving Northside Lexus a five-star review. Enjoy the ride!

March 26, 2024

My wife wasn’t happy when we leaving the dealer because the sale man wasn’t look like he was happy to sever us , not just my wife not happy but my friend the refer us . And we not even got a key chain for More

by DUNG_NGUYEN1977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Doug Gilmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Busboom
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Northside Lexus responded

Dung, I'm sorry to learn about your experience. We aim for everyone who visits us to feel welcomed and valued, so it's disappointing that we didn't meet those expectations this time around. Your feedback is important in helping us improve our service standards. If you're open to discussing this further or if there are any other issues you'd like addressed, please reach out directly. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

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