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Northside Lexus

Spring , TX

4.9
6,957 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,957 reviews

November 09, 2023

I had a great experience at Northside Lexus. John worked with me to make sure I got a great deal on my new Lexus. He also was able to give me a fair deal for my trade in. Marcus in the financ More

by damonkcruse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Northside Lexus responded

We're glad to know that you had a great experience with us at Northside Lexus! It's wonderful to see John and Marcus were able to assist in making your purchase smooth and efficient. Enjoy the new ride, we appreciate your business!

November 09, 2023

Had such an amazing experience with north side Lexus, the process was seamless and everyone who we worked with was very helpful. More

by MADDIELYON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Northside Lexus responded

Maddie, we're so glad to know you had an amazing experience with us at Northside Lexus. We always aim for a seamless process and helpful service! Thanks for the review!

November 08, 2023

Everything went well and Austin Marshall and Clayton in finance were super to work with More

by learjet55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Northside Lexus responded

We are pleased to hear that everything went smoothly with Austin and Clayton! Thank you for sharing and leaving Northside Lexus a five-star review.

November 08, 2023

Joshua Keough is absolutely amazing and made my experience very easy and pleasant. I came in for a service appt and was assisted by Micheal Guan who was excellent with great customer service. While More

by tameka_d_ross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Gaun - Service Dept
Nov 08, 2023 -

Northside Lexus responded

Tameka, it's fantastic to know that Joshua and the rest of our team at Northside Lexus provided you with such a memorable experience! We're glad we could assist in finding your next vehicle. Thank you for recommending us - we look forward to seeing you again when it's time for something new!

November 08, 2023

I had a very bad vibe from Westside and did not feel like they cared about me. It felt like they just wanted to make some money off me. I guess they don't realize that customer experience means a lot. My exp More

by LexCustomer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Northside Lexus responded

We're so glad our service stands out from the rest! Thanks for detailing your experience at Northside Lexus - your complete satisfaction is our top priority. Enjoy the ride!

November 08, 2023

Neat , clean , friendly professional setting friendly staff. Even the work bays/garage area was extremely clean More

by Brokerdude
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Northside Lexus responded

We're glad to know you appreciated our clean and professional environment at Northside Lexus. Our team works hard to maintain a welcoming space for all of our guests. Thanks for the positive feedback!

November 01, 2023

Still waiting on a reply from Ava on a Sync music question on Lexus 2014 rx350 More

by DEBANDCURT
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nathan Makrakis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ava Pierce
Nov 03, 2023 -

Northside Lexus responded

I apologize for any issues you encountered getting in touch with my team. I would be happy to speak with you to answer any questions you may have regarding your vehicle. Please contact me directly. Thank you, Melissa O’Connell - Technology and Outreach Director - 281-569-3394

Nov 03, 2023 -

DEBANDCURT responded

Ava did respond and I am very pleased with her response. Please change my rating of her from 3 to 4.5 ⭐️⭐️⭐️⭐️

Nov 08, 2023 -

Northside Lexus responded

Thank you for letting us know that Ava reached out and was helpful in resolving your concerns. If there are any outstanding issues we can help with, please let us know. Take care.

October 31, 2023

Javier was wonderful to work with. I knew exactly what I wanted and he made it easy to get it. More

by LBAECKEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Northside Lexus responded

We are glad to hear that Javier helped you secure the vehicle you wanted! Thank you for choosing Northside Lexus.

October 29, 2023

They were very attentive to our expectations. We were able to efficiently get in and out of the dealership, while driving our car off the lot in the same day. Very detailed overview of the featur More

by stef3789
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Ansley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
4.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Northside Lexus responded

We're glad to know that you found our service efficient and informative at Northside Lexus. It's great to see your appreciation for the detailed overview of features, technology, and benefits of owning a Lexus. Enjoy your new ride!

October 29, 2023

Randy was great. He had helped our son with a car and so our son recommended him to us. Found the perfect car and we are very happy. Thanks again. The Frasers More

by hfraserjr
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Northside Lexus responded

Thanks for the review. We're delighted to know Randy was able to assist you in finding your perfect car at Northside Lexus. Enjoy your new ride!

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