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Northside Lexus

Spring , TX

4.9
7,003 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 7,003 reviews

July 14, 2022

Outstanding Customer Service. “L” Certified Salesmanship. Northside Lexus is our Preferred Dealership for the future. More

by SKIPOTHREE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Northside Lexus responded

Your review is what we love to see! We're grateful to deliver fantastic service that's earned Northside Lexus your confidence. Until next time!

July 13, 2022

Great dealership. Loved how easy it is to buy a vehicle and no pressure by salespeople. More

by Candace Mitchell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Fuller
Jul 13, 2022 -

Northside Lexus responded

We're delighted you enjoyed working with our team, Candace! Thank you for your positive feedback - we appreciate the support! Best, Northside Lexus

July 13, 2022

Could not be more pleased. Every interaction with staff was top-notch. I especially enjoyed working with Lisa Scogin’s in sales. Never felt like I was being “ sold”. Felt like More

by JENNIFER.BREAZEALE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Scogin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Jul 13, 2022 -

Northside Lexus responded

Wow, Jennifer, your review is everything we hope to see! We're overjoyed Lisa and the rest of the team offered welcoming, informative assistance that put you at ease. Many safe and happy miles from your friends at Northside Lexus!

July 13, 2022

Great experience! My wife and I were shopping for a new Lexus. We were fortunate enough to meet Don Ansley. He turned out to be a great salesman and most understandi More

by louisj.meyerjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ansley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Northside Lexus responded

Thank you for the great review, Louis! We are so glad to hear that you and your wife had a successful purchase experience working with Don and the Northside Lexus team. Drive safely in your new vehicle, and we hope to see you back again down the road!

July 12, 2022

We had the best experience buying a vehicle ever, Luis and Hmailton were absolute xxxxxxto work with. More

by Glenn Frazier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Jul 12, 2022 -

Northside Lexus responded

Thanks for your review, Glenn! We're thrilled our team delivered a wonderful experience. From all of us at Northside Lexus, enjoy your new ride!

July 12, 2022

Overall the experience that I had buying my car was good. I don’t have any complaints. More

by callieellis12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ava Pierce, James Vu, Danh Nguyen
Jul 12, 2022 -

Northside Lexus responded

Thank you for this kind review. All of us at Northside Lexus are grateful for your business and hope you love your new car!

July 12, 2022

The buying experience was even better than at the BMW and Mercedes dealerships in The Woodlands and Houston North areas. More

by david
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Northside Lexus responded

David - It means a lot to hear that our service stood out to you. Thank you for trusting us with your business! All of us at Northside Lexus wish you safe and happy driving.

Jul 12, 2022 -

david responded

Can’t wait to get another new Lexus delivery this week.

July 11, 2022

They are set up to show that they value their customers. Everyone is ready to help you. Quality of work has always been good. More

by FRROBN
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorothy Sausley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Analy Garcia
Jul 11, 2022 -

Northside Lexus responded

Thank you for acknowledging that we work hard to show our customers how much we care. Those of us at Northside Lexus appreciate your business and hope to assist you in the future!

July 11, 2022

Everything about this dealership is excellent! The people in all aspects are friendly, knowledgeable and professional. The physical plant itself is designed to allow the customers to relax and More

by sastin38
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anyone we came in contact with from receptionist to other salespeople. All were willing to help and add to the overall positive experience!, Hamilton Dawes
Jul 11, 2022 -

sastin38 responded

Enjoyed buying my new car with you. Great experience!

Jul 11, 2022 -

Northside Lexus responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Northside Lexus team. Safe travels, and we hope to see you back again down the road!

July 11, 2022

Truly enjoyed my experience. Didn’t have to wait long to get approve and drove off with my new Lexus. The moment I walked in customer service was excellent. More

by evansbj36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Jul 11, 2022 -

Northside Lexus responded

Quick and pleasant customer service is our goal here at Northside Lexus, and we are over the moon to see this reflected in your experience. Thank you for the 5-stars, and enjoy your new Lexus!

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