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Northside Lexus

Spring , TX

4.9
6,976 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,976 reviews

June 01, 2022

Great to work with. Friendly staff. Outstanding sport. Easy to do business with. I highly recommend my salesman Joe Finley. More

by IRISH317
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Finley, Hamilton Dawes
Jun 02, 2022 -

Northside Lexus responded

We're glad Joe and the Northside Lexus team were such a pleasure to work with! Thank you for the recommendation and stellar review - we wish you safe travels ahead! Enjoy.

June 01, 2022

Managers signed buyers order is not good enough for them to hold a vehicle for you while you get approved. Causing you to take a hit on your credit for nothing. Just not ethical buisness More

by tomorobinson
Recommend Dealer
No
Employees Worked With
Tyler Stephens
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Jun 03, 2022 -

Northside Lexus responded

I'm sincerely sorry that we couldn't send you home in the vehicle you wanted and can understand your frustration. We strive to promote a fair and seamless buying process and will use this feedback to ensure we're succeeding. If you'd like to discuss this, please be in touch - I would be glad to have a conversation and assist with your vehicle search however I can. Best, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

May 31, 2022

Everyone was extremely friendly and professional from the receptionist to our salesman Jesse. The showroom was immaculate. More

by Gycpeng
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Northside Lexus responded

We're so pleased Jesse and the rest of the Northside Lexus team made your experience so pleasant. We appreciate your kudos and wish you many safe and happy miles!

May 31, 2022

Stellar customer service and attention to detail when it comes to purchasing and servicing new vehicles More

by david_e
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
May 31, 2022 -

Northside Lexus responded

We're so pleased your experiences with Northside Lexus are always so positive. This is the kind of feedback we love to see. Thank you for your ongoing support!

May 29, 2022

The process was easy and fast and they explained every detail. Thks Mr Villanueva I would buy again from North side Lexus. Thank you More

by Jane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Northside Lexus responded

Jane, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Northside Lexus team. Drive safely, and we hope to see you back!

May 29, 2022

Amazing service! They go above and beyond to help customers who are busy and on the go. Excellent sales and service teams. I would use them again. More

by JeriOhio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Finley
May 31, 2022 -

Northside Lexus responded

Thank you for the great review! We are thrilled to hear that you had such an outstanding experience working with the Northside Lexus team. Drive safely, and we hope to see you back again down the road!

May 29, 2022

Very pleasant and relaxed experience, even in this dealer’s market. Very happy with Doug and his service. More

by djpatro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Northside Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with Doug and the Northside Lexus team. Drive safely, and we hope to see you back!

May 29, 2022

Between Randy Colvert and our Financial Team it was a great experience and really didn’t take long. Thanks More

by RHILTON1141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
May 31, 2022 -

Northside Lexus responded

Thank you for taking the time to review us! We are so glad to hear that you had a successful purchase experience working with Randy and the Northside Lexus team. Drive safely in your new vehicle, and we hope to see you back again down the road!

May 29, 2022

Outstanding customer service and sales from Jason Yeomans, we could not ask for a better buying experience. Northside has our business from here forward. More

by RHays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Northside Lexus responded

Thank you for the great review. We are glad that Jason delivered a superior purchasing experience. We appreciate your business here at Northside Lexus!

May 29, 2022

The dealerships is straight forward and honest in their negotiations. They don’t have any hidden fees. I started with an online negotiations and all that was written in the online negotiations was upheld i More

by GLASHNOSS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
May 31, 2022 -

Northside Lexus responded

Thank you for the kind feedback! We are so glad to hear that you had such a successful purchase experience working with Ashley. Drive safely, and we hope to see you back again at Northside Lexus!

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