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Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
6,920 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,920 reviews

June 16, 2021

Working with Don Holifield was an absolute pleasure. The entire process of ending a lease and trading in two vehicles for a new GX460 was seamless More

by DSTILES61A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2021 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We are pleased to hear that Don took such good care of you here at Northside Lexus, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your new Lexus GX460!

June 15, 2021

Javier was such a big help! He was very professional and thorough. On the other hand Marcus Atkins was very rude and unprofessional. He laughed when at me when I was trying to ask him questions and make jok More

by Gabriella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2021 -

Northside Lexus responded

Gabriella - While I am pleased to hear that you had a good experience working with Javier, I am a bit disappointed that our whole team didn't leave you with the same stellar impression. I will certainly share this feedback with the appropriate personnel. If there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, Doug Gilmer - Finance Manager - 281-569-3477

June 15, 2021

Always a low pressure good buying experience. Clean modern dealership. Bobby Bosley was great to work with. I don't like being given a 25 word assignment. Maybe this should be optional. More

by ZOOMIN2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
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Jun 15, 2021 -

Northside Lexus responded

Thank you for taking the time to review us — we sincerely appreciate it! From all of us here at Northside Lexus, safe travels and see you next time!

June 15, 2021

Great job on all areas of the dealership. Best Buying experience ever! Salesman was great also had an opportunity to speak with the sales manager all around great customer service. More

by Quadsudduth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Finley, James Vu
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Jun 15, 2021 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Northside Lexus, and we hope that you continue to enjoy your newly purchased vehicle!

June 15, 2021

Ashley was great to work with.She made the process easy Ashley was great to work with. She made the process easy to follow. Will recommend her to others looking to purchase a Lexus. Great dealership. More

by charles crass
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Finley
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Jun 16, 2021 -

Northside Lexus responded

Thank you for the positive review, Charles. We are happy to hear about your great experience working with Ashley and hope you are satisfied with your new Lexus from Northside Lexus!

June 14, 2021

Wow professional, spotless, friendly!My favorite Wow professional, spotless, friendly! My favorite salesman,Don, discussed my needs and wants and found me a perfect car. Don is an expert on Lexus ca More

by ROSEMARY_MEAD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Postma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2021 -

Northside Lexus responded

Thank you for the outstanding review! We're happy to hear Don and our team were able to serve you and demonstrate our commitment to great service. Thank you for choosing Northside Lexus, we appreciate your business. Enjoy the new ride!

June 14, 2021

We received excellent service and follow up from our sales person Larry Kidd. He worked with us Over a period of a few weeks to assist in finding the perfect 1st car for our son. More

by maynardlsawyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2021 -

Northside Lexus responded

Thank you for taking the time to review Northside Lexus! We're thrilled to hear that Larry took such excellent care of you throughout the vehicle buying process, and we hope the new ride exceeds your and your son's expectations. Safe travels!

June 14, 2021

Everyone was extremely nice and helpful. Nick Makrakis made my decision and purchase very timely. Caleb made the financing very quick and easy also. Both answered all my questions and concerns. Very happ More

by BRANDENBURGCAROLYN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2021 -

Northside Lexus responded

Happy customers make us happy! We appreciate you choosing Northside Lexus for this purchase and taking time to commend Nick and Caleb. We wish you many safe miles in your new vehicle. Thank you for your business!

June 13, 2021

Mike helped me to purchase my current leased car. He is so professional and responded to any request in a timely manner. Thanks for great service More

by siavash442002
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2021 -

Northside Lexus responded

Thanks for the kudos! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. We will let Mike know you appreciated his assistance with your leased care. All of us at Northside Lexus are grateful for your business and hope you have a great day!

June 13, 2021

This was by far the easiest process I have ever had buying a car. They were incredibly mindful of our circumstances. Love the car and appreciate the great service More

by caseybrand1972
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Craioveanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hovenden
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Jun 14, 2021 -

Northside Lexus responded

Thanks for the kudos! We pride ourselves on delivering a straightforward and seamless experience for our guests and are thrilled you had a positive visit with us. Enjoy the new ride and we hope to see you back at Northside Lexus down the road. Take care!

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