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Northside Lexus

Spring , TX

4.9
6,939 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,939 reviews

August 29, 2020

This is the third Lexus we leased from Northside Lexus. Every experience has been enjoyable, especially working with Nick Makrakis. He is very professional and would highly recommend him to any of my famil More

by Hicham Ghali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Northside Lexus responded

Hicham, thank you for the review! We are so glad you enjoy working with Nick here at Northside Lexus, and we will certainly let him know that you appreciate his help. We are grateful for your returning business, and we look forward to your next visit!

August 29, 2020

My experience with buying a new car at the dealership was a pleasant one. Everyone was so helpful. I will continue to use the services of the dealership. More

by JANJANEK
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Bartel
Aug 31, 2020 -

Northside Lexus responded

It's wonderful to hear that you had a positive car-buying experience with our Northside Lexus team. Thank you for allowing us the opportunity to assist you! We look forward to seeing you for your first oil change.

August 29, 2020

Larry Kidd is always professional and friendly. The whole experience is much that way. I always enjoy my time at NS Lexus and the culture of excellence. More

by RANDY.HARVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Aug 31, 2020 -

Northside Lexus responded

Randy - It makes us so happy to hear that you always enjoy your visits with us at Northside Lexus. Thank you so much for your repeat business! We hope that your new vehicle is treating you well.

August 29, 2020

This is my fourth Lexus to purchase. I have always been treated with the best service and by good honest people. I will buy my next auto from this dealership. More

by powerup
Customer Service
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Northside Lexus responded

Thank you for the kind words! It means a lot to hear that our guests feel valued at Northside Lexus, and we are so grateful for you taking the time to share. Safe travels and we are looking forward to seeing you back!

Sep 02, 2020 -

powerup responded

Thanks, Lexus. Jim Power

August 29, 2020

Ashley Nguyen was amazing! She was patient and helped me get the best deal I could, all without the hassle! She’s definitely worth visiting if you’re considering a Lexus. More

by LAS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Northside Lexus responded

Thanks for your confidence in Ashley to deliver such excellent service! We will certainly pass on your kind words to her. We appreciate your business and hope to see you back at Northside Lexus in the future!

August 29, 2020

This is my third Lexus and I highly recommend Northside Lexus for all your Lexus purchases. The amenities offered at the dealership are more than accommodating, the staff is extremely friendly, helpful and More

by JMHERNANDEZ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David (Sales training day with nick), James Vu
Aug 31, 2020 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We are so glad you enjoyed working with Nick, James, and David here at Northside Lexus, and we will certainly share your kind words with them. We are grateful for your returning business, and we look forward to your next visit!

August 29, 2020

Good purchasing experience (second Lexus vehicle)New Good purchasing experience (second Lexus vehicle) New facility is very nice, with good proximity to The Woodlands. I would recommend this dealership More

by PMDMOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Aug 31, 2020 -

Northside Lexus responded

Thank you for the review! We are so glad you had a good purchasing experience here with us at Northside Lexus, and we will certainly let Bobby know that you appreciate the help. We hope to see you again sometime!

August 29, 2020

I really don’t like the new car buying experience at all but Northside Lexus made it the best car buying experience we have ever had. Everyone was very friendly and accommodating.. We would recommend to an More

by stp3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Aug 31, 2020 -

Northside Lexus responded

Congratulations on your new car! It is wonderful to hear that you had such a great experience at Northside Lexus. We appreciate your business and are looking forward to seeing you again down the road!

August 29, 2020

Always a great experience at Northside Lexus. We have been customers for over 15 yrs. and they have always taken great care of us. Highly recommend! More

by CLAUDIAWERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Northside Lexus responded

We can't thank you enough for your 15 years of business - wow! It really means a lot that you can depend on our Northside Lexus team for excellent service, every time. Safe travels!

August 29, 2020

Nice dealership. Found the perfect car. Wish Someone could of gone over all the features on my new Lexus instead of trying to learn by video and reading the owners manual. More

by ESPARZABE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Karmout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Ansley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Aug 31, 2020 -

Northside Lexus responded

Thank you so much for your business! I'm sorry a Lexus Technology Specialist was not available at the time. We have created the video tutorials to develop the Lexus Virtual Classroom as a safe learning space in response to the safety issues of COVID-19. Please consider giving me a call, as I would be glad to answer any questions you might have. Thank you, Tim Karmout - General Sales Manager - 281-569-3308

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