Back

Northside Lexus

Spring , TX

4.9
6,977 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership

24222 Interstate 45 North

Spring , TX

77386

Directions

By Type

Showing 6,977 reviews

December 18, 2019

My 4th Lexus! LOVE! LOVE! LOVE! My 4th Lexus and I wouldn't consider purchasing or leasing a vehicle from anyone other than Cristian Craioveanu! Cristian is knowledgeable, professio More

by ASHLEY61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Craioveanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Jan 02, 2020 -

Northside Lexus responded

Hi Ashley! Firstly, thank you so much for being a continued member of the Northside Lexus family! Secondly, we are so glad that Cristian was able to provide you with an awesome car-buying experience. Thank you for your review!

December 18, 2019

Exceptional Dealership Just a great experience. I inquired about an RX on line and was contacted by John Hovenden. He gave the information I requested and kept me informed More

by s.voronin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Penn, John Hovenden
Jan 02, 2020 -

Northside Lexus responded

Wow, what a spectacular review! We are so absolutely thrilled that John gave you a five-star experience! We are so glad to have you as a member of our Northside Lexus family, we greatly look forward to continue serving you and exceeding your expectations!

December 17, 2019

Brought my L-Certified IS 250 in for a service. First time in this location. Just moved from San Antonio. Was greeted promptly at 7am by Kyle Galindo in service. I was in and out in less than 45 minutes. More

by SM
Recommend Dealer
Yes
Employees Worked With
Kyle Galindo
Dec 27, 2019 -

Northside Lexus responded

Hi there! We are so pleased that Kyle took such great care of you and gave you a proper Northside Lexus experience! Welcome to Houston and the Northside Lexus family!

December 17, 2019

Excellent Great dealer and perfect locations ,good personal,good prices,good services,all at time,the sales person help all the time and very happy for me new l More

by BORRELLY6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Dec 27, 2019 -

Northside Lexus responded

Hi there! We pride ourselves on our customer service, so we are so happy that you were able to experience that with us! Thank you for your review.

December 16, 2019

AWESOME purchasing experience!!! Ashley was Knowledgeable, Professional and Prepared. She had us in our new UX200 SUV in under an hour:) This is the only time I've ever had FUN buying More

by TEX-MEXLOFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Northside Lexus responded

Hi there! We are so pleased that Ashley and Caleb were able to give you a top-notch car-buying experience! They are wonderful members of our team, and we are happy that they were able to show off their awesome customer service skills. Thank you for sharing your experience!

December 15, 2019

Great experience! We always have a great service, the salesperson and other staff were courteous and answered all our questions. Alex found the best car for us!!! More

by KIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Delgado
Dec 27, 2019 -

Northside Lexus responded

Hi Kim! We are so pleased that our team took such great care of you, and got you into a vehicle you love! Congratulations on your new vehicle!

December 15, 2019

Purchase experience One problem unresolved until now and hope to get it done soon, very disappointed at the outcome of issue. Honesty is all for me and not finding that w More

by JVARGASRICHARDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Stephens
2.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hankins
Jan 02, 2020 -

Northside Lexus responded

Hi there! We apologize for any delay in communications. Please reach out to us if you need any further assistance!

December 14, 2019

Awesome experience! Wonderful easy affordable purchasing experience! Everything I experienced was amazing from the first step into dealership to the finalization of my p More

by PASTOR3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Karmout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Northside Lexus responded

We are absolutely thrilled that our entire team did such a fantastic job taking care of you! Our daily goal is to give each and every customer this same experience. Thank you so much for your review!

December 13, 2019

Love my Red Lexus Have bought 4cars from Northside Lexus and have had a great experience with them. However, I had a miscommunication about leasing one. I love my car. More

by RLCATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Karmout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Keough
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Northside Lexus responded

Hi there! We are so glad that Mike had the opportunity to assist you in your new car purchase, he is wonderful! Mike and the rest of our team greatly look forward to continue serving you!

December 13, 2019

Very professional and classy We drove from the Katy area up to the Woodlands strictly to buy a Lexus from Northside. This was due to two things: 1) Our past experience in car bu More

by BBAILEYFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Dec 27, 2019 -

Northside Lexus responded

Hi there! We are so pleased that our team took such great care of you, and got you into a vehicle you love! Congratulations on your new vehicle!

...
525
...