Northside Lexus

Great experience Everyone at this dealership was awesome. Answered all my questions, were all very attentive to my needs and helped keep my schedule. I even received Everyone at this dealership was awesome. Answered all my questions, were all very attentive to my needs and helped keep my schedule. I even received a follow up call. More

great experience purchasing new car We had a great experience working with Hector Villanueva. We traded in our Lexus GX460 and purchased a new RX350. Hector was very nice and knowledgea We had a great experience working with Hector Villanueva. We traded in our Lexus GX460 and purchased a new RX350. Hector was very nice and knowledgeable and made the experience quick and easy. More

Salesperson Larry Kidd was a very nice salesperson to deal with. He was patient and follow through.i would highly recommend him.. post sale, he contacted me to ma Larry Kidd was a very nice salesperson to deal with. He was patient and follow through.i would highly recommend him.. post sale, he contacted me to make sure i was happy More

Great dealership excellent service Nick Makrakis did a fantastic job, he was well informed and super helpful!! Will definitely recommend others to this dealership and to Nick Makrakis t Nick Makrakis did a fantastic job, he was well informed and super helpful!! Will definitely recommend others to this dealership and to Nick Makrakis thank you! More

Excellent experience at Northside Lexus! This was the best car buying experience for my husband and me! Super efficient and professional. I highly recommend Northside Lexus if you want an ama This was the best car buying experience for my husband and me! Super efficient and professional. I highly recommend Northside Lexus if you want an amazing experience buying a Lexus. More

Spectacular Experience! 5 time buyer here and have NEVER had an issue with a single individual with this dealership! David Gardner has always come through for me! The new f 5 time buyer here and have NEVER had an issue with a single individual with this dealership! David Gardner has always come through for me! The new facilities are just an added bonus to the spectacular experience that this dealership provides... Shout out to Marcus Atkins for the speedy finance help and process! Unbeatable Customer Service. More

excellent- very customer service driven John was great during and after the sale...I had to reach him several times on his cell to get tuff out of my car etc. I was very pleased he dealt wi John was great during and after the sale...I had to reach him several times on his cell to get tuff out of my car etc. I was very pleased he dealt with getting my new back tires. I would definitely buy from Lexus again...my husband has bough 4 cars from y'all...but John was great! More

Easy to deal with and great people The new facilities are very nice. Every person we worked with was very nice and new their jobs and the products. Good job overall by the entire group. The new facilities are very nice. Every person we worked with was very nice and new their jobs and the products. Good job overall by the entire group. More

Customer Service Never thought I could own a Lexus and now I do, I am not sure if I will ever own another brand. The entry level cars are far more affordable than you Never thought I could own a Lexus and now I do, I am not sure if I will ever own another brand. The entry level cars are far more affordable than you might imagine and they more than pay for themselves in the long run with their reliability, longevity and the quality of service. Above all, the customer service is first class. More

So far, so good 👍 First time buyer at this dealership and I have been thoroughly impressed with the leap in customer service from previous dealerships I have endured. I First time buyer at this dealership and I have been thoroughly impressed with the leap in customer service from previous dealerships I have endured. I did my research ahead of time and the car on hand was not exactly what I had in mind, but the sales consultant I worked with, Donnie Holcomb, was very knowledgeable; he made very sound, logical explanations on the strengths the car and it did not take me too long to reconsider. He did a very thorough job addressing my initial resistance and made sure the deal was as stress free as possible. I walked away very pleased and legitimately stunned at how smooth it all went. As for the car: so far, so good. In many ways, it feels like my first real adult car... in that the buttons are not blanks and actually correspond to some functionality. And boy, is there is functionality out the wazzoo. My background is in IT, so I thought I'd have a pretty good handle, but I am ever grateful for getting assigned a technology specialist to go over some highlights. The tech specialist, Ava Pierce, did a fine job going over the basics. I am very grateful for the smooth experience so far. One good indicator of how a dealership treats their customers is by spending a little time in the service waiting lounge. On my first visit here, after completing the deal, I sat in the waiting lounge for a little while and noticed people actually seemed happy to be there: smiling and chatty. It was unexpected, but in a good way. I'm very thrilled to experience this level of customer attention. Thank you, Donnie and team More