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Northside Lexus

Spring , TX

4.9
6,973 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,973 reviews

October 26, 2019

experience I was unfamiliar with leasing. They made the experience very easy for me to understand. This is my fourth Lexus.. I will always buy lexus because of t More

by DGM218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Nov 01, 2019 -

Northside Lexus responded

Hi there! Firstly, thank you so much for being a continued member of the Northside Lexus family! Secondly, we are so glad that our team was able to provide you with an awesome car-leasing experience. Thank you for your review!

October 25, 2019

PERFECT SERVICE MY THIRD RX 350 PURCHASED FROM Northside Lexus. Great sales people, finance and service. We will definitely recommend to everyone we know. It was a More

by kkubrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ortiz, Brent Penn
Nov 01, 2019 -

Northside Lexus responded

Hi there! Thank you for being a continued member of our Northside Lexus family. We are elated that Josh was able to find exactly what you were looking for! We look forward to your future business, and thank you for your referrals!

October 25, 2019

Needham is amazing Northside has truly done a great job with their new dealership to offer fantastic amenities while keeping their excellent level of customer service. T More

by DYLAN.LEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Tosh
2.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Nov 01, 2019 -

Northside Lexus responded

Hi Dylan! We have to say that we think Needham is fantastic also! We are so happy that he was given the opportunity to assist you and provide you with excellent customer service! We greatly look forward to continue serving you and thank you for your review.

October 24, 2019

Great experience My wife and I had previously purchased 3 vehicles from Northside - 1 RX 350 F Sport, 1 LS 460, and a LS 460 F Sport. All great cars. Don Holifield wor More

by RCARTER555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorothy Sausley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Oct 24, 2019 -

Northside Lexus responded

We are so pleased that Don, Dorothy, and Augustin were able to give you a top-notch car-buying experience! They are wonderful members of our team, and we are happy that they were able to show off their awesome customer service skills. Thank you for sharing your experience!

October 22, 2019

Great selection and customer service Larry was very knowledgeable about the difference between the years of the car. He was respectful and helpful. I didn’t feel pressured. I would recomm More

by DCBT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Northside Lexus responded

We are proud to hear that Larry was able to give you an exceptional experience. He has exhibited all of the qualities that we take pride in here at Northside Lexus, and is an important part of our team! Thank you for your review.

October 22, 2019

Great Experience! Excellent Customer service! 10/10- My sales consultant Mr. Needham was professional & informative and friendly from the moment we walked in and walk out with a 2019 Lexus! More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Oct 24, 2019 -

Northside Lexus responded

Hi Maria! We are so glad that Needham had the opportunity to assist you in your new car purchase, he is wonderful! Needham and the rest of our team greatly look forward to continue serving you!

October 22, 2019

Lack of knowledge at service section I asked some technical questions based on previous issues which I had. But I cannot get right answers. And requested option parts were not there. I k More

by HH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Nguyen
Oct 24, 2019 -

Northside Lexus responded

Hi there! We will look into this and find a way to improve our customer experience. Thank you for your review!

October 21, 2019

New car buying made easy Needham couldn't have made the process of buying a new car easier! No hard sales tactics were employed, each of my concerns were addressed and questi More

by SOPHIA.ANSARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 24, 2019 -

Northside Lexus responded

We have to say that we think Needham is fantastic also! We are so happy that he was given the opportunity to assist you and provide you with excellent customer service! We greatly look forward to continue serving you.

October 18, 2019

Great customer service Hardworking , determined to get the sale down and not letting customer walk away empty handed.and always keeping in touch with the client(myself) to m More

by sussymontalvan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Finley
Oct 24, 2019 -

Northside Lexus responded

Hi there! We are so glad that Joe did such a spectacular job helping you find and set-up your vehicle! He is a fabulous salesman, and we are very lucky to have him on our team! Thank you for sharing your experience.

October 18, 2019

Very friendly and excellent customer service, Had a very good experience of luxury cars sale with the Consultant. This friendly and dedicated customer service on the part of the Consultant made a More

by HUONH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The Sales Consultant name, Anthony Hoang, is excluded in the abode Sales list of employees. Anthony was the Sales Consultant from whom we purchased that new Lexus.
Oct 24, 2019 -

Northside Lexus responded

Hi there! Anthony is a joy to work with, we are so thrilled that he was able to get you into a vehicle you love! Car-buying should be a smooth, stress-free experience, and we are so glad that we could provide that for you! Thank you for your review.

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