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Northside Lexus

Spring , TX

4.9
6,905 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,905 reviews

August 17, 2019

Amazing experience Felt like i was important and not just another customer. They went above and beyond to make us feel comfortable. It was a very quick transaction. No s More

by lori.buehring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Fuentes
Aug 27, 2019 -

Northside Lexus responded

Hi Lori! We are absolutely thrilled that our entire team did such a fantastic job taking care of you! Our daily goal is to give each and every customer this same experience. Thank you so much for your review!

August 15, 2019

Fantastic We had an awesome experience. We went to several dealerships that day, and the customer service is what sold us. Thanks for the pleasant experience. More

by RHONDA_LYNN_WARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2019 -

Northside Lexus responded

Hi Rhonda! We are so pleased that our team took such great care of you, and got you into a vehicle you love! Congratulations on your new vehicle!

August 15, 2019

Positive Experience!!!!! We were very pleased to FINALLY get the color vehicle we had been shopping for. On the" first" phone call to Northside Lexus Bobby Bosley ordered it More

by Queen Bee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Aug 27, 2019 -

Northside Lexus responded

Hi there! We are so thrilled that Bobby did such a fantastic job finding the exact car you wanted! He is a fabulous part of our team, as well as our technology specialists! Don't forget that you can always call the Technology Center at 281-569-3307 and schedule a tutorial with a technology specialist to go over any information on your vehicle! We do apologize for your experience at Westside as well, but thank you so much for sharing your experience.

August 15, 2019

Excellent & Super Service in closing Lexus Purchase! Excellent & Super Efficient Service in delivery & closing Lexus Purchase! Mike Driskill was a pleasure to work with and very accommodating! Than More

by RACHELGRANT#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2019 -

Northside Lexus responded

Hi Rachel! We are so glad that Mike had the opportunity to assist you in your new car purchase, he is wonderful! Mike and the rest of our team greatly look forward to continue serving you!

August 12, 2019

Amazing customer service I had a fantastic car shopping experience at Northside Lexus. Joseph Finley went above and beyond to help me find the perfect Lexus to suit my needs a More

by RHONDACFM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ava Pierce, Joseph Finley, Brent Penn
Aug 12, 2019 -

Northside Lexus responded

Hi Rhonda! Wow, what a spectacular review! We are so absolutely thrilled that Joe, Brent, and Ava gave you a five-star experience! We are so glad to have you as a member of our Northside Lexus family, we greatly look forward to continue serving you and exceeding your expectations! Thank you for your review.

August 12, 2019

Extremely pleasant shopping experience I and the family had an extremely pleasant shopping experience at Northside Lexus. Eddie was so great going beyond addressing our needs and concerns. More

by HTDIEU
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Washington, Hamilton Dawes
Aug 12, 2019 -

Northside Lexus responded

Hi there! We are so glad that Eddie did such a spectacular job helping you find and set-up your vehicle! He is a fabulous salesman, and we are very lucky to have him on our team! Thank you for sharing your experience.

August 11, 2019

Awesome service Manager Jared was really nice person, his kindness won my business. Definitely will go back for any other car needs. And also he work with my price wa More

by ASMUM26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Postma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Aug 12, 2019 -

Northside Lexus responded

Hi there! We are elated that Jared was able to find exactly what you were looking for! We look forward to your future business, and thank you for your referrals!

August 10, 2019

Great experience! Hector Villanueva was very knowledgable, friendly and efficient - couldn't have asked for a better salesperson! Herb Mills began the process, and was More

by HappyK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Aug 12, 2019 -

Northside Lexus responded

Hi there! Firstly, thank you so much for being a continued member of the Northside Lexus family! Secondly, we are so glad that Herb and Hector were able to provide you with an awesome car-buying experience. Thank you for your review and enjoy your new vehicle!

August 10, 2019

Green Good experience, hadn't dealt with auto sales in 12 years. Had to make some decisions I wasn't prepared for, all the documents in Finance. More

by CA51GREEN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Covert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Aug 12, 2019 -

Northside Lexus responded

Congratulations on your first Northside Lexus purchase! I am so pleased that you had the opportunity to work with Randy, he is fantastic. We do try our best to make every part of the buying process as quick and painless as possible, so we do apologize that that wasn't the full experience for you. If you have any other questions or concerns, please let us know!

August 10, 2019

Awesome Service Caleb / Joe were the best ever! They were so accommodating and willing to do whatever necessary to make our deal work. We normally buy from Westside More

by MARYRODRIGUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Finley
Aug 12, 2019 -

Northside Lexus responded

Hi Mary! Thank you for your positive review of Joe Finley and Caleb Vario! We are so pleased to have made your car buying experience quick and easy! Welcome to the Northside Lexus family!

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