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Northside Lexus

Spring , TX

4.9
6,923 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,923 reviews

December 28, 2018

Excellent & Patient Ashley was honest and helpful throughout the whole process. She took time to understand my situation and was so patient. I would recommend anyone to h More

by rini.mannankara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

Northside Lexus responded

Hi there, I am so pleased that Ashley took such great care of you and gave you a proper Northside Lexus experience! Congratulations on your new vehicle and thank you for your review!

December 28, 2018

Super service and best Xmas gift ever! Needham our sales rep was top notch. He was available and informative without ever being pushy. A class act! Received personalized attention and a on More

by Amblock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Cobb
Jan 31, 2019 -

Northside Lexus responded

Hi there, We are so pleased that our team took such great care of you, and got you into a vehicle you love! Congratulations on your new vehicle!

December 28, 2018

Great service! Ashley was great to work with. Got us all set up on a new car and included everything we were asking for. Would highly recommend her and this dealersh More

by CAPELESFAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

Northside Lexus responded

We are so glad that Ashley had the opportunity to assist you in your new car purchase, she is wonderful! Ashley and the rest of our team greatly look forward to continue serving you!

December 28, 2018

Excellent + The shopping for a new auto was pleasant start to finish. Don Holifield was my sales representative. We discuss my needs, he showed me the vehicles More

by GHCRISLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Atkins, Milissa ?(Technology)
Jan 31, 2019 -

Northside Lexus responded

We are so pleased that Don & Erica were able to give you a top-notch car-buying experience! They are wonderful members of our team, I am happy that they were able to show off their awesome customer service skills. Thank you for sharing your experience!

December 28, 2018

"Very pleasant experience!!" Hector Villanueva is the best!! He made sure we got what we wanted and that we were happy! He explain every feature our car has and how to work it. W More

by Streetman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

Northside Lexus responded

Hi there, We have to agree that Hector is wonderful, and always provides excellent service! We are so glad that we could leave you with a great impression. Thank you for sharing your experience!

December 28, 2018

Jared was incredible! Almost walked, but Jared came up with THE deal! Great experience! Love my new Lexus! Looking forward to my technology tutorial. Thank you Jared! More

by sheilad29
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jared Postma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Allen
Jan 31, 2019 -

Northside Lexus responded

Hi there, I am so pleased that Jared took such great care of you and gave you a proper Northside Lexus experience! Congratulations on your new vehicle and thank you for your review!

December 27, 2018

Northside Lexus IS the best dealership in Houston This is my second car from Lexus that I’ve purchased and I will continue to be with the Lexus family because of how they help everyone out. I remember More

by vicjr0386
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent -finance manager
Jan 31, 2019 -

Northside Lexus responded

We are absolutely thrilled that our entire team did such a fantastic job taking care of you! Our daily goal is to give each and every customer this same experience. Thank you so much for your review!

December 27, 2018

Great sales experience Jason Yeomans was great to work with during the process. He listened to what I had to say as I talked things out and made appropriate recommendations More

by theandrearamirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

Northside Lexus responded

Hi there, Jason is a joy to work with, I am so thrilled that he was able to get you into a vehicle you love! Car-buying should be a smooth, stress-free experience, and I am so glad that we could provide that for you! Thank you for your review.

December 26, 2018

Overall Approach I found our salesmen to have a very good style. He was knowledgeable about the cars in terms of features, cost points, and availability. Also conscio More

by BILLWEBER0117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Penn, Eric Allen, Brian Cobb
Jan 31, 2019 -

Northside Lexus responded

We are so pleased that Eric, Brent and Brian were able to give you a top-notch car-buying experience! They are wonderful members of our team, I am happy that they were able to show off their awesome customer service skills. Thank you for sharing your experience!

December 26, 2018

Best Car Buying Experience I've Had Buddy Bartel, our sales associate was super nice and no pressure at all. The process was quick as well. December to Remember deal was amazing! More

by UNNA EDMONDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Bartel
Jan 31, 2019 -

Northside Lexus responded

Hi there, Barry is a joy to work with, I am so thrilled that he was able to get you into a vehicle you love! Car-buying should be a smooth, stress-free experience, and I am so glad that we could provide that for you! Thank you for your review.

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