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Northside Lexus

Spring , TX

4.9
6,923 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,923 reviews

November 21, 2018

Patronizing Very stressful. Dealership is focused on giving you less on a trade in and not a fair deal on a loaner car that had 7,000 miles. In hindsight, would n More

by 1LUV2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Karmout
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Van Cleave
November 21, 2018

Professional and personal Michael Van Cleave has been our salesperson over a period of years and the purchase of three vehicles. He is professional and knowledgeable and has ou More

by brichardson9844
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Van Cleave
Dec 13, 2018 -

Northside Lexus responded

Hello! Firstly, we'd love to thank you for being a long time customer of the Northside Lexus family! Michael certainly is a fantastic part of our team and we are so pleased to hear he has provided you with such exceptional customer service, once again! We appreciate you for taking the time to write this great review!

November 20, 2018

Wonderful Experience Start To Finish I was reviewing dealerships on the net and came across Dealerrater for the first time. It will be my go-to in the future. I found Nick Makrakis revi More

by JVTV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2018 -

Northside Lexus responded

Hello there! We are absolutely overjoyed to hear you had such a great experience from beginning to the end! Nick certainly is an astounding part of our team here at Northside Lexus and we take great pride in knowing he provided you with such exceptional customer service. We strive to make the car buying experience as easy and stress-free as possible, so it's great to hear from another satisfied guest!

November 20, 2018

Amazing experience I love my car and Eric Fuller was great to deal with. He answered all my questions and worked a deal for us. I would recommend More

by ARC004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Fuller, Joseph Finley
Dec 12, 2018 -

Northside Lexus responded

Hello! We are so pleased to see that you had such a great experience here with us! Eric certainly is a marvelous part of the Northside Lexus family and we are beyond proud to know that he provided you with such exceptional customer service! Thank you so much for taking the time to write about your experience with us though, we certainly appreciate it!

November 20, 2018

that was fast. Bobby got us during low tax period. That helped us a lot. I cannot think of anything else to say. I have dealt with Bobby for nine years, so he kno More

by HOKUKALOLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2018 -

Northside Lexus responded

Hi there! Firstly, we'd love to take the time to thank you for being a long-time guest of the Northside Lexus family! Secondly, we find Bobby to be an astounding part of our team as well and are so glad to hear he provided you with such exemplary customer service time & time again. We certainly strive to make the car buying process as simple and stress-free as possible, so it's great to hear this experience was nothing less than that! Thank you for taking the time to write this review!

November 19, 2018

Car lease Sales consultant did outstanding job and would recommend him to our friends. Greatly appreciated sssistance of Lance Williams . Looking forward to pic More

by DON Dozier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2018 -

Northside Lexus responded

Hello Don! We are so pleased to hear you had such a great experience here at Northside Lexus! We certainly do our best to make the car buying process as smooth & stress-free as possible. Thank you for taking the time to write this review!

November 19, 2018

Impeccable experience Super professional and well organized experience. They did everything they said they would and it was actually the best car buying experience ever. Hi More

by Wam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2018 -

Northside Lexus responded

Hi there! We are absolutely elated to hear that you had such a wonderful experience here at Northside Lexus! We certainly strive to make the car buying process a smooth one and we are pleased to see you were given just that! Thanks for taking the time to write such a great review!

November 19, 2018

Made my car buying experience easy. Hector was very helpful. He took my phone calls and answered my text messages in a timely manner. Would recommend friends and family. Friendly atmos More

by DEMETRIA_DEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2018 -

Northside Lexus responded

Hello Demetria! We are so pleased to hear you had such a pleasant car buying experience with us! Hector certainly is a great part of our team and we are glad he was able to provide you with such exceptional customer service. Thank you for taking the time to write this review!

November 19, 2018

Awesome!!! Jared listen to what I wanted and found the exact vehicle. He was quick and very resourceful. Also, he never tried to sway me to purchase something e More

by Platinum Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Christianson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Postma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2018 -

Northside Lexus responded

Hi there! We are so pleased to hear that Jared was able to provide you with such exceptional customer service! We certainly find him to be a great part of our Northside Lexus family and strive to make the car-buying experience as stress-free & easy as possible. Thank you for taking the time to write this review!

November 19, 2018

Donny is the best The whole team from sales to finance is the best! Couldn’t be happier with my experience. Top notch! The only dealership I shall use from here on ou More

by Rallen37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2018 -

Northside Lexus responded

Hello there! We are absolutely delighted to hear you had such a positive experience here with us at Northside Lexus, we certainly try our best to make the car buying process as simple and stress-free as possible! So glad Donnie provided you with such phenomenal customer service, we find him to be a great part of our team as well! & thank you so much for taking the time to write about your experience with us, we truly appreciate it.

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