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Oakbrook Toyota In Westmont
Westmont, IL
2,167 Reviews
Oakbrook Toyota is part of the Bob Rohrman Auto Group and that is more than just a name hanging on our building. It really means something. It means that we will always treat each customer like the most important person in our facility, and that is because you are the most important person in our facility. Without you we would not have so many dealerships in our network and we wouldn’t have a history that extends back over 40 years. Our staff is not here to sell you cars, we are here to build a relationship with you, and if we can assist you in your car buying or servicing process, then that is all the better.
We do not throw sales pitches at you, because we know what a sales pitch is. A sales pitch is an attempt to sell somebody something that they didn’t want for a price that they were unprepared to pay. Oakbrook Toyota wants to get you exactly what you want in the West Chicago area. We don’t mind hearing the word no, because we know that it just brings us one step closer to finding the vehicle that you will say yes to. The members of our sales staff quickly build relationships with our customers, because customer relationships are very important to us. We do not care if we sell you a car now or a year from now. We want to be there to help you in your automotive journey, and we want you to take that journey on your terms.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,167 reviews
October 07, 2020
Very pleased with the sales associate Joelson who was very knowledgeable about the Highlander. He was also patient and very helpful. The only issue was with the finance guy regarding extended warra very knowledgeable about the Highlander. He was also patient and very helpful. The only issue was with the finance guy regarding extended warranty. He sold us a third party warrant when we wanted one underwritten Toyota. I have hopefully resolved that issue with the Head of Finance who will re-issue More
by PILOTJPM
Verified CustomerEmployees Worked With
October 07, 2020
Have been going here for many years only this one last time I had to bring my car back after a rear brake repair. Was getting noise when applying the brake. I would have thought a good road test would time I had to bring my car back after a rear brake repair. Was getting noise when applying the brake. I would have thought a good road test would have found not me. More
by Jim
October 07, 2020
My 2018 Toyota Tacoma had a fuel pump recall. Nate was professional and very courteous. He kept me updated on every step of the process. The service department did an excellent job on the 'recall repair'. professional and very courteous. He kept me updated on every step of the process. The service department did an excellent job on the 'recall repair'. I have been going to this service department for 10 plus years and have always been greeted with professionalism. More
by mjrrct
October 06, 2020
Elizabeth did great work selling us our RAV 4! She explained all of our benefits that are built into the Toyota Certified Vehicle and sold us our vehicle on Value not Price! Great work! explained all of our benefits that are built into the Toyota Certified Vehicle and sold us our vehicle on Value not Price! Great work! More
by STEVE D
October 03, 2020
When I talk they the service dept listens I’m very picky bout my Venza and want the best of care for my vehicle at all times! bout my Venza and want the best of care for my vehicle at all times! More
by BEVSHY17
October 03, 2020
Sale associate Syed Mustafa is absolutely fabulous! I bought a car from him 6 years ago and another car this year. He was very detailed, thoughtful, and caring when it came to my needs and what I expecte bought a car from him 6 years ago and another car this year. He was very detailed, thoughtful, and caring when it came to my needs and what I expected out of my new car. Syed went out of his way to make sure I had the perfect car personalized just for me Thank you! -Jennifer More
by jsolverson8
Employees Worked With
Other Employees :
Alex Syed- thank you for all your help!, Syed Mustafa
October 02, 2020
The personal very professional and experienced,very friendly ready to help. The location very clean and well maintained, with a lot of parking for the customers. friendly ready to help. The location very clean and well maintained, with a lot of parking for the customers. More
by DYA252002
October 02, 2020
.Have been coming here since we bought our Rav. Appointments readily available. Check in easy , staff friendly, knowledge, helpful, work performed has been satisfactory. This is why we keep coming Appointments readily available. Check in easy , staff friendly, knowledge, helpful, work performed has been satisfactory. This is why we keep coming back. More
by KORDELLK
Employees Worked With
October 02, 2020
Overall pleased with experience and deal. Felt a bit misled to get me in the door. After the sale, the process took way too long misled to get me in the door. After the sale, the process took way too long More
by ADSISBARRO
Employees Worked With
October 01, 2020
Brought my car in for its 15000 mile service and asked if they could diagnose a mysterious noise upon acceleration. A TSB was issued for this noise and John, the service writer, told me the parts for the fix they could diagnose a mysterious noise upon acceleration. A TSB was issued for this noise and John, the service writer, told me the parts for the fix will be ordered and I would be contacted when they arrived to make an appointment. Very forthright and professional and made me happy I chose this dealership. More
by WAXWORM53
Employees Worked With
