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Oakbrook Toyota In Westmont
Westmont, IL
2,163 Reviews
Oakbrook Toyota is part of the Bob Rohrman Auto Group and that is more than just a name hanging on our building. It really means something. It means that we will always treat each customer like the most important person in our facility, and that is because you are the most important person in our facility. Without you we would not have so many dealerships in our network and we wouldn’t have a history that extends back over 40 years. Our staff is not here to sell you cars, we are here to build a relationship with you, and if we can assist you in your car buying or servicing process, then that is all the better.
We do not throw sales pitches at you, because we know what a sales pitch is. A sales pitch is an attempt to sell somebody something that they didn’t want for a price that they were unprepared to pay. Oakbrook Toyota wants to get you exactly what you want in the West Chicago area. We don’t mind hearing the word no, because we know that it just brings us one step closer to finding the vehicle that you will say yes to. The members of our sales staff quickly build relationships with our customers, because customer relationships are very important to us. We do not care if we sell you a car now or a year from now. We want to be there to help you in your automotive journey, and we want you to take that journey on your terms.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,163 reviews
December 20, 2022
Have been waiting for over a month for a second set of keys. Called 4 times and won’t even return my call for status or update. Terrible customer service . Had to call Toyota who informed me of key shorta keys. Called 4 times and won’t even return my call for status or update. Terrible customer service . Had to call Toyota who informed me of key shortage. More
by MANNY_IPA
Verified CustomerEmployees Worked With
December 17, 2022
I thought that they went the extra mile to help me out. I appreciated that! I appreciated that! More
by SLG131996
Employees Worked With
December 17, 2022
The only dealership that has serviced my car since 2014, has always provided good service. has always provided good service. More
by TOWANNAJELKS
Employees Worked With
December 16, 2022
Great Service and very timely. Was informed through the entire processs. Would highly recommend this facility Was informed through the entire processs. Would highly recommend this facility More
by REPARTTURNER9
Employees Worked With
December 16, 2022
Mauricio Hernandez is an excellent sales professional. He answered all my questions in a way that was not hurried. Extremely knowledgeable about Toyota auto products. He exhumed not only professionalism He answered all my questions in a way that was not hurried. Extremely knowledgeable about Toyota auto products. He exhumed not only professionalism but kindness and respect. Thank you. We plan to purchase another Toyota soon and I would like for Mauricio to be our sales person again. More
by MARIVICNEYLON
Employees Worked With
Other Employees :
Mauricio Hernandez -sales professional
December 15, 2022
Very pleased with work completed and quick service. Disappointed that the car wash has been out of service for years so I've never been able to use the rain checks I've received. I have 4 very old coup Disappointed that the car wash has been out of service for years so I've never been able to use the rain checks I've received. I have 4 very old coupons in my wallet. Maybe this dealership should consider giving customers a coupon for a free car wash at a nearby working car wash to make up for this. I feel good driving away in a car that runs well but I know I would feel a lot happier if it also looked clean. More
by MBRASHLER
December 15, 2022
Friendly service, they make it an easy experience. Very clean and welcoming environment. I will continue going there for all my services and future vehicles. Very clean and welcoming environment. I will continue going there for all my services and future vehicles. More
by APRILWASZ83
December 15, 2022
Professional and knowledgeable salesperson. Energetic and enthusiastic about Toyota vehicles and his place of employment. Energetic and enthusiastic about Toyota vehicles and his place of employment. More
by NANOOKY
