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Oakbrook Toyota In Westmont
Westmont, IL
2,150 Reviews
Oakbrook Toyota is part of the Bob Rohrman Auto Group and that is more than just a name hanging on our building. It really means something. It means that we will always treat each customer like the most important person in our facility, and that is because you are the most important person in our facility. Without you we would not have so many dealerships in our network and we wouldn’t have a history that extends back over 40 years. Our staff is not here to sell you cars, we are here to build a relationship with you, and if we can assist you in your car buying or servicing process, then that is all the better.
We do not throw sales pitches at you, because we know what a sales pitch is. A sales pitch is an attempt to sell somebody something that they didn’t want for a price that they were unprepared to pay. Oakbrook Toyota wants to get you exactly what you want in the West Chicago area. We don’t mind hearing the word no, because we know that it just brings us one step closer to finding the vehicle that you will say yes to. The members of our sales staff quickly build relationships with our customers, because customer relationships are very important to us. We do not care if we sell you a car now or a year from now. We want to be there to help you in your automotive journey, and we want you to take that journey on your terms.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,150 reviews
September 11, 2022
The advisor did a terrific job explaining the need to replace and replace and is very courteous!!! replace and replace and is very courteous!!! More
by SARMIE7
Verified CustomerEmployees Worked With
September 09, 2022
Donroy's approach is perfect. He is direct and consistent. Finance department and training needs some significant work. He is direct and consistent. Finance department and training needs some significant work. More
by Ben
September 09, 2022
I had my first "check up" on my new car. Got my car back quickly. Got my car back quickly. More
by DEBELAKPAT
September 09, 2022
Good people and as transparent as you can hope for, from trade-in value to timelines for new vehicle delivery. trade-in value to timelines for new vehicle delivery. More
by PADRAIC.J.SWANTON
September 08, 2022
Great service and was kept informed about the process. Only one problem was the dealership quoted 75 dollars for a cabin air filter. I believe they were chaging three quarters of an hour for labor. I look Only one problem was the dealership quoted 75 dollars for a cabin air filter. I believe they were chaging three quarters of an hour for labor. I looked up on u tube on how to change the filter. It rook me five minutes and the filter cost 15 dollars More
by JCFORMATO
Employees Worked With
September 08, 2022
Our salesman Ed was excellent and a great person to deal with on all levels. with on all levels. More
by SERRANOA
Employees Worked With
September 07, 2022
Oakbrook Toyota in Westmont is an excellent dealership. The staff is customer focused and always finds ways to help. I highly recommend Oakbrook Toyota in Westmont to purchase and or service your vehicle. The staff is customer focused and always finds ways to help. I highly recommend Oakbrook Toyota in Westmont to purchase and or service your vehicle. More
by LMFORSSBERG
September 07, 2022
Good service. Efficient. Explained options well. On time. Nice waiting room. Good follow-up. Coffee. Efficient. Explained options well. On time. Nice waiting room. Good follow-up. Coffee. More
by GARY1734
Employees Worked With
September 04, 2022
The best dealership I have ever walked into, they didn’t directly just talk to my husband the talked to both of us as a family! directly just talk to my husband the talked to both of us as a family! More
by ADIVELEY17
