Phil Long Ford of Denver

Robert and Mark were amazing. I have been buying cars from Robert for over 25 years . I wouldn't buy one from anyone else. I have been buying cars from Robert for over 25 years . I wouldn't buy one from anyone else. More

Good experience Mark in sales was great, same with Vidam in finance. Everyone encountered were very helpful. in finance. Everyone encountered were very helpful. More

In mid Feb 2022, I had my F150 in to have the heated seats fixed. I was asked to bring my vehicle in on Tues. It was Friday before anyone looked at it. Then it wasn't until the following Friday until i seats fixed. I was asked to bring my vehicle in on Tues. It was Friday before anyone looked at it. Then it wasn't until the following Friday until it was repaired and only then because I requested a followup. I received almost zero updates the entire 2 weeks unless I called and asked for one. Very frustrating. I do acknowledge the service person assigned had a family death during this time and that impacted their work. In these cases management should step in and reassign work so the employee can focus on their family. Again giant waste of my time to have the vehicle at the dealer for a week before anyone looked at. Just tell me when you can look at it and I'll bring the vehicle in at that time. Covid makes for tough times but that was kind of ridiculous. More

I’m happy with my purchase. The process was easy and everyone was friendly and helpful. I would definitely recommend this dealer to a friend or family member. The process was easy and everyone was friendly and helpful. I would definitely recommend this dealer to a friend or family member. More

I couldn't have asked for a better car buying experience. I felt like everything was on my terms. I never felt pressured to buy or like I was being taken advantage of. Kieu and James were very helpful throug I felt like everything was on my terms. I never felt pressured to buy or like I was being taken advantage of. Kieu and James were very helpful through every step of the entire process. I drove out of there with a better vehicle than I was anticipating. More

I have bought several cars from Phil Long over the years and been happy with the cars and the salesmen. I also think the service department managers are great to deal with and very helpful if you have a pro and been happy with the cars and the salesmen. I also think the service department managers are great to deal with and very helpful if you have a problem. More

Great service department! I appreciated the service reviewer's inputs and time to make the repairs. I have not had a bad experience with them in the past 6 years. Probably I appreciated the service reviewer's inputs and time to make the repairs. I have not had a bad experience with them in the past 6 years. Probably explains why I only drive Ford Products. More

Very helpful and got us in the vehicle that works for my wife and I! wife and I! More

As a first time buyer, I was very pleased with all of the great customer service! great customer service! More

As a first time car buyer I was very nervous, but Ash Behrouzi made it a fun experience! We got a great deal plus lots of laughs! 12/10!!! Behrouzi made it a fun experience! We got a great deal plus lots of laughs! 12/10!!! More