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Phil Long Ford of Denver

Denver, CO

4.8
2,221 Reviews
Welcome to Phil Long Ford of Denver! Located in Denver, CO, Phil Long Ford of Denver is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Phil Long Ford of Denver a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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7887 W Tufts Ave

Denver, CO

80123

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Showing 2,221 reviews

October 23, 2021

I was in the market to sell my vehicle and was contacted immediately to set an appointment. Walter Banks was professional, kind and courteous and made the process to simple and quick. Walter even gave me a More

by cyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Banks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Phil Long Ford of Denver responded

Cyn, We will be sure to pass your kind words onto Walter and our team. Please let us know if there is anything else we can do to assist. We are happy to help.

October 21, 2021

The Service Manager did an amazing job of keeping me up to date on the progress on my truck. Informing me that they were able to get my truck's issue identified a day earlier than promised, told me what t More

by Les
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Griff Ellingsburg
Oct 21, 2021 -

Phil Long Ford of Denver responded

Hi Les! Thank you for taking the time to let us know how we did! We are happy to hear that you received the exceptional customer service that we strive to provide! Let us know if we can be of further assistance. Take care!

October 21, 2021

I had the most amazing / easy experience in buying a vehicle with Diana. She walked me through the entire process and even had it detailed before I picked it up. She is amazing. If you are looking for s More

by Bri Bergh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Phil Long Ford of Denver responded

Hi Bri! We are so happy to hear that you received the outstanding service that we strive to provide each and every guest! We will pass your kind comments on to Diana, as well! If you need anything in the future, please let us know! Have a great weekend!

October 19, 2021

Very busy this day. It seemed the service agents were overwhelmed. No real urgency to the check in proceedure. Waited in line well over 25 minutes before getting any attention. I have been dealing with t More

by robertjohnson4343
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Liley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Campbell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Phil Long Ford of Denver responded

Robert, thank you for taking time to leave this valuable feedback. We, are sorry that we let you down on this visit but hope you will give us another chance.

October 19, 2021

James Szekely has been a great breath of fresh air compared to other dealers' salespeople. Knowledgeable, honest and very willing to listen to what said we were shopping for. In a matter of minutes on More

by fred hewitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Cronkhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Szekely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Phil Long Ford of Denver responded

Hi Fred, We agree, James is a wonderful asset to our team. Thank you for allowing us to assist you with this purchase. Should you need anything more, please reach out.

October 19, 2021

Always friendly, always professional, always just really good. When I get a new car this is the dealer I will return to! More

by primascreations
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Gerbich, Rick Fair, Eugene Katze, DJ Carroll, Griff Ellingsburg
Oct 19, 2021 -

Phil Long Ford of Denver responded

Customers like yourself are the motivation that drives us to keep going. Thank you for taking time to leave this wonderful feedback.

October 19, 2021

Ash was great. Our used jeep was all fixed the way we wanted and clean, and he filed the gas tank. Great service, and just a great guy to talk to as well. We highly recommend him! More

by tabdkummet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ash Behrouzi
Oct 19, 2021 -

Phil Long Ford of Denver responded

Thank you for your great review. We will pass your positive comments onto Ash and the ream here at Phil Long Ford of Denver.

October 18, 2021

Best car buying experience I have ever had. Very friendly and helpful with F-150 purchase. Got a great price on my new vehicle. More

by dblair815
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"Agent Q" Kieu Kha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Phil Long Ford of Denver responded

Congratulations on your purchase. Our team strives to deliver experiences like the one you described. If there is more we can do to assist please reach out.

October 14, 2021

Ash made the process speedy with no pressure. Used car had not gone thru full inspection but they allowed me to look in advance. More

by dspenn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ash Behrouzi
Oct 14, 2021 -

Phil Long Ford of Denver responded

Thank you for the excellent review! We will pass on your kind words to Ash! Have a wonderful day and take care!

October 13, 2021

Got there right as they opened at 6:30 am Monday morning and took them three hours to do my oil change, tire, rotation, air filter, and wiper blades. More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eugene
Oct 13, 2021 -

Phil Long Ford of Denver responded

Hi Alex. We are sorry to hear that you did not have a good experience with our service department. Please reach out to our Consumer Experience Manager at 303-933-5530, if you would like to discuss further.

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