Princeton Audi Volkswagen
Princeton, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Caveat Emptor Very troubling experience in April 2019. Was quoted $2200 for new intake manifold by Tarik. Checked this on my phone and saw they padded this by som Very troubling experience in April 2019. Was quoted $2200 for new intake manifold by Tarik. Checked this on my phone and saw they padded this by some $900. Quickly came down to something closer to market price, including a conversation with Jeff the service manager. At first I was upset and insulted that the dealership that serviced my car for some 9 years was trying to steal almost a thousand dollars from me. Then I was just depressed. The spirit of indicted Martin Winterkorn is alive and well in VW-Audi land. Go somewhere else to get your car serviced. More
Great from the first contact! I had been shopping for an Audi Q5 for several weeks when I found the model, colors, and mileage I wanted at Princeton Audi. When I registered for em I had been shopping for an Audi Q5 for several weeks when I found the model, colors, and mileage I wanted at Princeton Audi. When I registered for email updates, Jade connected with me to be sure I was finding what I wanted, and kept in touch with me as I decided (and looked at a few other makes). When I arrived in the dealership, Ryan was a great salesperson..walking us through all the options and making sure I understood my purchase. He's a great guy and very trustworthy. I'd recommend this dealership wholeheartedly! More
Buying a used car We were looking for a good used car for our son and daughter. Mark was outstanding in helping us find and own the perfect used car for us. He followed We were looking for a good used car for our son and daughter. Mark was outstanding in helping us find and own the perfect used car for us. He followed up with Audi service to ensure that the car was thoroughly checked, got tyres replaced and had the car detailed. He also handled the paperwork, and helped us have a seamless process that took less than an hour to get ownership. Unlike other dealers, Mark went on our word (took our card information but didn't look for a down payment). Jade was great in helping us through the initial process as well More
New Customer No problem. The car was as represented online and I bought it that night! Very easy to do business with. It's just that easy. No problem. The car was as represented online and I bought it that night! Very easy to do business with. It's just that easy. More
Great experience No pressure to buy! Smooth transaction,respectful, mindful and courteous. I would definitely recommend this dealership. Other dealerships don't have t No pressure to buy! Smooth transaction,respectful, mindful and courteous. I would definitely recommend this dealership. Other dealerships don't have the same feel as when I was here. More
Great! I came in to test drive a specific vehicle, and Oscar made my car buying experience easy and fast. He was friendly, knowledgeable, and helpful in the I came in to test drive a specific vehicle, and Oscar made my car buying experience easy and fast. He was friendly, knowledgeable, and helpful in the process. I wouldn't hesitate to work with him again in the future. More
Great No Pressure Deal Oscar was extremely knowledgeable and passionate about the whole VW line of vehicles. He was also very patient and easy going throughout the process, Oscar was extremely knowledgeable and passionate about the whole VW line of vehicles. He was also very patient and easy going throughout the process, and did not put any pressure on me to make a decision or sign anything. More
Poor Attitude; no concept of Customer Service The facility is sub-optimal for a so called luxury brand and the service staff has poor attitude. Got a loaner car today with gas in reserve and the The facility is sub-optimal for a so called luxury brand and the service staff has poor attitude. Got a loaner car today with gas in reserve and the service personnel did not see anything wrong with that. In fact, they started arguing with me why it is OK to have minimal to no gas in a loaner car. The TPMS sign in my car goes off on a very regular basis. They have every explanation other than - may be there is something wrong with the system. And, if the car loses air pressure that frequently then there is something wrong with the car. Would not visit them again if I had a choice. The dealership does not have "software" to honor a credit card provided by VW as a compensation to customers for the ambient lights recall. Never heard such a thing. Enough Said ! More
Great Car Buying Experience! In the past year I've now bought two used Audi's and I can say that Audi of Princeton was by far my best experience. Working with Rosalia was a dream. In the past year I've now bought two used Audi's and I can say that Audi of Princeton was by far my best experience. Working with Rosalia was a dream. Very friendly and knowledgeable. I knew that not only did I want to buy the car i did, I wanted to buy it from her! The management staff is fair and respectful. I found some scratches on the rear bumper (its a used car, these things were expected) that I didn't like. The detailing team promised 75% of them would buff out. I hardly notice anything after they were through with it. Finance will get you in and out. I think I spent a total of 2.5 hours there in two days, one day test driving and negotiating, and the next working with finance. Even Michelle Sabine, who was not my Audi Rep, was super friendly and helpful! If your looking for an Audi Dealership in the Tri-State area I strongly recommend giving Audi of Princeton a visit first. More
Friendly and Fast sale service Great experience in leasing a VW Jetta. Oscar make the leasing process very easy. He is professional, patient and very considerate of our time. He t Great experience in leasing a VW Jetta. Oscar make the leasing process very easy. He is professional, patient and very considerate of our time. He truly understand what customer service is all about. I already recommend Princeton VW to a friend who maybe be in the market to purchase a vehicle. Also, Thank you Sean Carter for answering our many questions during the test drive. More