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Puente Hills Hyundai

City Of Industry, CA

4.6
7,130 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
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17621 Gale Avenue

City Of Industry, CA

91748

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Showing 7,130 reviews

October 13, 2023

Fast and reliable service. Clear expectations and exceeded the timeline given for my service. I was met at my car upon arrival and taken to it as I left. They also did a free c More

by TIMPAE86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2023 -

Puente Hills Hyundai responded

Fantastic to read that our team provided you with "fast and reliable service" during your most recent visit. Have a wonderful weekend. PH Hyundai Management

October 13, 2023

Very disappointed with sales staff they didn’t tell me true price and were deceptive More

by ULYTHEUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sonny Lam
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Alvarez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alen Zheng
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2023 -

Puente Hills Hyundai responded

Hi Uly, sorry for the miscommunication. If you have not purchased yet please message us and we will see what we can do. Thank you, PH Hyundai Management

Oct 15, 2023 -

ULYTHEUS responded

I already purchased, that was my complaint that I was not made aware that 5k in accessories was put on the car until I got home and looked at the contract because no one mentioned it and because the car was being inspected I never saw the sticker.

October 13, 2023

Good service and good rollow up I have gopd experiance for leasing service and datail explain More

by BENAHN68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charley Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2023 -

Puente Hills Hyundai responded

Thank you for the 5-star review BENAHN68. Have a great weekend. PH Hyundai Management

October 13, 2023

clean comfortable showroom, they had plenty of cars on the lot to pick from. Pricing was was an issue, no mark ups. My sales rep was great More

by Earl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alen Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Wang, Kurt S.
Oct 14, 2023 -

Puente Hills Hyundai responded

Hi Earl, thank you for the 5-star review. I think you meant there were not any mark ups. We appreciate the feedback for everyone. Have a great day. PH Hyundai Management

Oct 15, 2023 -

Earl responded

Sorry, big typo. It should have been - Pricing was Not an issue, there were no mark ups.

October 13, 2023

Transaction went smoothly but took far too long at the dealer for a sale where all the terms were ironed out. Sales people were great , but paperwork was slow. More

by RJASAVALA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edgar Landeros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris and Shianne
Oct 14, 2023 -

Puente Hills Hyundai responded

Sorry about the delay getting into finance. Thank you for the 4-star review. Happy to read our product specialists were great. Have a nice welcome. PH Hyundai Management

October 12, 2023

Excellent attention javer esquivel very professional attention thank you the snack good flavor coffee and cookies. More

by ROBERTOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2023

Service advisor “Noah” was very friendly and followed up on time. Thanks Noah. Your professionalism was well noted. 👍 More

by Hank007USA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah
October 12, 2023

Isaac delivers excellent customer service everytime. Show care, fast an efficient service. Definitely recommend it More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2023

All the staff were very courteous, especially Sean Kim the service Director who went out of his way to help me with my problem. More

by Max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Chan
Oct 14, 2023 -

Puente Hills Hyundai responded

Hi Max, great to read that our staff was courteous and that Sean was able to resolve any issues you might have had during your visit. Have a great weekend. PH Hyundai Management

October 11, 2023

privide high quality service in the future win Toyota and Lexus Toyota no good expensive More

by zhang chngzhi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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