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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
3,894 Reviews

3,894 Reviews of Puente Hills Hyundai - Service Center

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September 13, 2019

Job Well Done See yesterday’s completed survey for specific comments and compliments. Jay went above and beyond to give my husband and myself the very best servi More

by KENMMOOORE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hanzel Fraguere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts department: Michael & Moses
Sep 13, 2019 -

Puente Hills Hyundai responded

Thank you very much for your kind words! We are happy we met your expectations!

September 12, 2019

Went in for an oil change but my car wasn’t even even washed or vacuumed. The paperwork even stated free car wash and they returned the car dirty to me. More

by MSKIM7946
Recommend Dealer
No
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2019 -

Puente Hills Hyundai responded

MSKIM7946, We are sorry to hear we did not meet your expectations. Please contact us directly to properly address your concerns.

September 11, 2019

Excellent service and reasonable bargain. My experience at puente Hills Humyundai last Wednesday was great! The service adviser Joel has been attentive and well mannered on both visits I paid More

by JCL01314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charley Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Aleman
Sep 11, 2019 -

Puente Hills Hyundai responded

Thank you so much for the great review. We are glad we have met your expectations!

September 11, 2019

Great customer service Really enjoy coming to this dealer for their personal and professional service and attention. Beside its fast in taking order and nice waiting area as More

by ABC.CUERNAVACA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Aleman
Sep 11, 2019 -

Puente Hills Hyundai responded

Thank you for sharing your positive feedback. We look forward to your next service appointment!

September 10, 2019

The best auto shop so far Well, I always love to come here not only because they have best crews, but their attitudes towards to the customers are really good. Wish the speed g More

by Daewan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charley Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Aleman
Sep 10, 2019 -

Puente Hills Hyundai responded

Thank you, Daewan, for your feedback and continued business. We look forward to your next service appointment!

September 09, 2019

Recall It was a fast process. I was in and out very quick. Joel was very informative when it came to my vehicle. They were amazing. More

by tranhowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Aleman
Sep 09, 2019 -

Puente Hills Hyundai responded

Thank you for sharing your positive feedback. We are happy we were able to provide you with a pleasant experience!

September 09, 2019

Hyundai PH Javier in Service is super helpful and hospitable. I have been going to PH Hyundai since 2014 and would not go anywhere else. The staff here is awesom More

by THREEUP7DOWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hanzel Fraguere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yaser
Sep 09, 2019 -

Puente Hills Hyundai responded

Thank you so much for your kind review and continued confidence in Puente Hills Hyundai. We value your business!

September 09, 2019

Five words for my review is good. Worked with Jay. Everything went fine. Had my car serviced and looked at the new cars. Like the new Palisade. Will be looking into leasing More

by RICRAMEY2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Puente Hills Hyundai responded

Thank you for your feedback! We are always happy to help!

September 09, 2019

very pleasant! Very frendly and helpful. Willing to spend the time to investigate and explain what is needed to be done to my car due to the uniqueness of my driving More

by CMLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Puente Hills Hyundai responded

Thank you for the great review. We look forward to your next service appointment!

September 09, 2019

Never able to get the vehicle fixed correctly Not sure what’s happing when I bought the car it had a clean car fax and a certified pre owned Ian just finding out it was in an accident before I bou More

by BILLDOLCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Actually don’t remember any names just faces I couldn’t continue without checking names, Edwin Lugo, Jon Villanueva
Sep 09, 2019 -

Puente Hills Hyundai responded

Bill, We are sorry to hear you are experiencing issues with your vehicle. Please contact us directly so that we may properly assist you.

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