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Rallye BMW

Westbury, NY

4.7
8,301 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership. We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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1 Brush Hollow Rd

Westbury, NY

11590

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Showing 8,301 reviews

August 26, 2021

Exceptionally unprofessional individual when servicing my vehicle. He does not provide any follow up, and has no concept of customer service. Would definitely not recommend to anyone. More

by k10024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Tibbals
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Rallye BMW responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 26, 2021

The entire Rallye BMW team, from our service advisor, Carol Clark Muniz, to our long time sales rep, Nick Soldo, is amazing. Everyone's courtesies, knowledge and friendliness are truly appreciated. Th More

by DANNYEDMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Rallye BMW responded

Thank you for taking the time, Danny, to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 26, 2021

It’s been a great experience. However, I was disappointed when I asked for help to trade my car in but I no one followed up. Chris referred me to a salesman who I briefly spoke to on the phone but he never g More

by aayik139
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Rallye BMW responded

Thank you for your honest feedback. We appreciate your business and our team looks forward to serving you again soon!

August 25, 2021

Rallye is a very classy dealership. The attention and service is impeccable. They are always keeping you updated about your service and treat their customers with care. More

by EPCAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Rallye BMW responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 25, 2021

I went to Freeport bmw for wheel alignment , ,they tried 3 times but car was still dragging to the left they didn’t understand why so they re calibrated steering but no difference rallye corrected it first More

by JOHNCHRISTO18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Rallye BMW responded

Thank you, John, for choosing Rallye BMW, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 24, 2021

i was very happy with the communication from Adam he kept me informed with the problems that my car had and the cost that would take to fix it. More

by JT17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Rallye BMW responded

Thank you for the kind words for Adam and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 24, 2021

you provide the best service at Rallye BMW! I would you provide the best service at Rallye BMW! I would highly recommend you to family and friends. The service is consistently excellent far beyond exp More

by MCAPOBIANCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Rallye BMW responded

Thank you so much for your excellent review, Mario! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rallye BMW. Please don't hesitate to reach out if you need anything else.

August 24, 2021

Professional knowledgeable friendly and they know me and acknowledge and meet my needs. I get appointments and loaners upon short notice. NickSoldo has been my salesman since 2003. He never lets me d More

by ATHENASARRIS68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Soldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David O’Neill, Chy Wiggan
Aug 24, 2021 -

Rallye BMW responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye BMW, we look forward to having you as one of our valued customers for many more years to come!

August 24, 2021

Deniss is the best advisor ! He is so kind and patient. He makes me feel like part of the BMW a family! Also Chris Blanco is so nice and always willing to assist me. Thank you BMW Rallye for being so cari More

by DUQUESA98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Levy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise service advisor the best!!!!
Aug 24, 2021 -

Rallye BMW responded

Thanks for sharing your thoughts about your experience working with Denise here at Rallye BMW. We appreciate your business and hope to see you again soon!

August 24, 2021

My name is George Harris and I came in there to get service on my car. Not know too much about BMW Chris were Very helpful and professional felt comfortable enough to asked him any questions More

by WAYNE_HARrIS26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Rallye BMW responded

Thank you, George! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye BMW.

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