Rallye BMW

Great service advisor know product s as bd good customer service. Knowledgeable. Courteous ….service manager also excellent. Entire service experience is a 10! Comfortable lounge to wait in. Clean faci service. Knowledgeable. Courteous ….service manager also excellent. Entire service experience is a 10! Comfortable lounge to wait in. Clean facility. More

Prompt service. Helpful representative. Loaner car available quickly. Kept in contact with me through texts & phone calls regarding the status of my car’s servicing. available quickly. Kept in contact with me through texts & phone calls regarding the status of my car’s servicing. More

This dealership has always done an A+ job for me and my family. family. More

Great service. From the moment you drive into the garage, the staff is courteous and thorough in their attention to you and your vehicle. The rep makes it a point to come out and meet you to go over the sche the staff is courteous and thorough in their attention to you and your vehicle. The rep makes it a point to come out and meet you to go over the scheduled work and explain what the process will be. Definitely happy with Rallye Service More

Michael Corssen introduced us to Chris Kraly when we were searching for a certified car. Our first visit we didn't see a car we wanted at that time. Chris was proactive in contacting us a few days later wh searching for a certified car. Our first visit we didn't see a car we wanted at that time. Chris was proactive in contacting us a few days later when a car arrived that fit our specs. We came to see the car that Chris found and it was exactly what we wanted. It checked all the boxes and we purchased the car. If Chris was not proactive we would have missed the opportunity to get the car. None of the other BMW dealers that we visited on Long Island were proactive on trying to find a car that fit our needs. One dealer showed us two cars that were were not interested in and suggested we should keep checking their website and call him if we saw something we wanted!!! I thought really? It's not my job to do your job. Our experience at Rallye was a great experience all around. More

Service was good during my car service on June 18, 2021. More

The experience of renewing my fifth BMW was very pleasant with Vito, his attention was very professional and he presented me with the best alternative, for which I am very grateful. with Vito, his attention was very professional and he presented me with the best alternative, for which I am very grateful. More

I’ve always been but I did read it identifying and fixing the problem and communicating with me. the problem and communicating with me. More

Difficult experience.a) The front fog light fell into Difficult experience. a) The front fog light fell into the bumper cavity. Cost $145 for new bracket however must take off bumper(?) cost $425. b) f Difficult experience. a) The front fog light fell into the bumper cavity. Cost $145 for new bracket however must take off bumper(?) cost $425. b) fog light idiot light now on (was not when car came into center)...to reset-cost $550. c) total cost over $1200. Told this matter of flatly-take it or leave it. d) I elected to "Leave it'. Could not find my car... Took 40 minutes to get my car back. A VERY Unpleasant experience...certainly not customer sensitive. More

It was a pleasure dealing with everyone, a seemless transaction transaction More