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Rallye BMW
Westbury, NY
8,297 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership.
We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 8,297 reviews
May 07, 2024
Good communication and good customer service always available for any questions I might have Bret was awesome available for any questions I might have Bret was awesome More
by Lou
Verified CustomerEmployees Worked With
Helpful May 07, 2024
Rallye never resolved or effectively troubleshooted the issue but highlighted other things wrong instead. The mechanic suggested replacing the battery and all the cables - the battery was replaced in Dece issue but highlighted other things wrong instead. The mechanic suggested replacing the battery and all the cables - the battery was replaced in December by Rallye. The recommended work totaled around $4k but the mechanic did not offer what the real issue was. This was a fishing expedition that would have costed me as much as the car is worth. I have taken my car to Rallye exclusively since I bought it and I feel that more attention is placed on upselling then actually providing value to the customer and solving the problem. I had brought the car in to replace the bulb for the halo light and was quoted over $2k because the mechanic said the light fixture was old. I just needed a bulb for $150 and discussed this with the service rep. This resolved the issue. In my recommended quote from the mechanic he added a $270 charge for troubleshooting the issue with the airbag light, yet that is why brought the car in and paid $270 for in the first place. Not happy with Rallye. More
by Jmlamberti
Employees Worked With
May 07, 2024
Christopher Williams is great. Very helpful and was explained everything my car needed. I will return Very helpful and was explained everything my car needed. I will return More
by crothwell
Employees Worked With
May 06, 2024
This may be my last time with BMW. This I believe is my third leased car through Rallye. Sales, service are great. BUT... Last week i started getting calls that my payment was missed. This I believe is my third leased car through Rallye. Sales, service are great. BUT... Last week i started getting calls that my payment was missed. I was shocked because I always have an automatic deduction, and in the seven years I have had BMW I have not been late for one minute with payment. I called this morning at 9 :15 and spoke with finance. They told me that there is no automatic deduction and I insisted it had always been done in the past. They said I would have to call the dealer. I did. I was told it had to be set up with finance. Again surprised so I tried to do online. Could not. Have no account. Called finance at 12:15. Three hours into my work day. The rep told me I would have to set up on line. Tried to set up an account. Had to try five different passwords. Took me till 1:00. Finally was able to access website. Got a message......SORRY THIS PAGE CANNOT BE ACCESSED AT THIS TIME...TRY LATER. Seven years of BMW and not one minute of late payment BECAUSE I BELIEVE THE DIRECT PAYMENTS WERE SET UP IN THE DEALERSHIP. This time I have to set it up, but because I did not know that, I am getting calls from finance about my past due payment. ON A DIRECT WITHDRAW PLAN. So its now 1:15 and I am going to go back and attempt to give these finance people all of my payment information, WHICH THEY HAVE HAD FOR SEVEN YEARS. More
by STEVBARLAW
Employees Worked With
May 06, 2024
Anthony was most helpful and offered assistance above and beyond. He was respectful and prompt. beyond. He was respectful and prompt. More
by WHISKEY672
Employees Worked With
May 06, 2024
I had a very good experience leasing our new BMW. Everyone was helpful and accommodating Everyone was helpful and accommodating More
by DRUSSELL7
May 06, 2024
Good people Good dealer fair and square Honorable people Fair minded people A 🍑 peach of a dealership. people Fair minded people A 🍑 peach of a dealership. More
by M1O9GV
May 05, 2024
I have had an amazing professional and seamless transition from a lease to purchase. Mr Lenard Brechner was informative, responsive, patient and a pleasure to work with. Sharonda explained in detai transition from a lease to purchase. Mr Lenard Brechner was informative, responsive, patient and a pleasure to work with. Sharonda explained in detail my documents and was equally helpful. An overall great experience. Thank you to the BMW RALLYE team. More
by mvp4038
May 05, 2024
The service attitude is good and he will tried his best to help me find the problem with the car.i will return to rally bmw for my next car Purhase to help me find the problem with the car.i will return to rally bmw for my next car Purhase More
by SZETSOI
Employees Worked With
