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Rallye BMW - Service Center

Westbury, NY

4.5
5,399 Reviews
Call Service Center (516) 226-7651

5,399 Reviews of Rallye BMW - Service Center

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July 31, 2025

I have purchased my last seven cars from Rallye. What else do you need to know? See salesman Darren Thomsen. You’ll be glad. More

by wa2ynh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Juman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 30, 2025

They are a complete rip off And only look out for their bottom line and not the best interest of their customers We have been buying cars from them for years And I am officially done with BMW T More

by LISADOYLE130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Trotta
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2025 -

Rallye BMW responded

It's disappointing to hear about your recent experience, especially after being a loyal customer for years. We strive to prioritize our customers' best interests and it's concerning that this wasn't reflected during your visit. If you're open to discussing further, please reach out so we can address any concerns you have. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

July 28, 2025

Car was not washed when it was returned Never saw the supervisor when I requested to speak to him More

by LEVARDELMAS
Recommend Dealer
No
Employees Worked With
Layla Narvaez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layla Narvaez
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Jul 31, 2025 -

Rallye BMW responded

I'm very sorry that you had a negative experience. We expect so much more for our customers than 1-star service and I want make things right. Would you please reach out so we can discuss what happened here? Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

July 27, 2025

Chris Carrozzo understood exactly what I was looking for. Made the whole thing smooth. Had my customized vehicle built and delivered fast and easy. Great service. More

by j.buccitti
Recommend Dealer
Yes
Employees Worked With
Christopher Carrozzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2025 -

Rallye BMW responded

We’re thrilled that Chris made the car-buying experience a breeze from start to finish. Thank you for choosing Rallye BMW, and congratulations on your new vehicle!

July 26, 2025

I had to take my car back, didn't change wiper fluid or inpection sticker More

by ALBERTO83P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2025 -

Rallye BMW responded

Alberto - This isn't the feedback we hope to see. I'm going to check our database for your contact information, but please reach out to me at the information provided so we can talk about this together. I'd like to see what I can do to help. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

July 25, 2025

Rallye BMW provided exceptional and professional service. My electric vehicle underwent a scheduled service, and it was returned to me on time and in a cleaner condition than when we left it. We are highly s More

by MRIOS0351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Dewling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2025 -

Rallye BMW responded

Thank you for sharing your feedback about your service experience! It was our pleasure to assist you, and we hope you continue to choose Rallye BMW for all your future automotive needs. Safe travels!

July 25, 2025

Service was great. Anthony was most helpful and accommodating. I would definitely return to this dealership. More

by bocc1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2025 -

Rallye BMW responded

We’re so happy to hear Anthony provided top-notch service. Thank you for choosing Rallye BMW and safe travels!

July 24, 2025

Service experience was smooth and as promised. Video of the process was added bonus. Waiting area and its amenities were appreciated. More

by OYSTER77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2025 -

Rallye BMW responded

Thank you for sharing your positive feedback about your recent service experience at Rallye BMW! We're glad the smooth process, video updates, and comfortable waiting area stood out. Safe travels and we hope to assist you again soon!

July 24, 2025

Changed rim that was not bent. 15+ yrs customer. I was very surprised at the service. More

by brianmayers.np
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carol Clark-Muniz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2025 -

Rallye BMW responded

Brian, it's always upsetting to receive negative feedback, but it helps us improve for the future. If there is anything further you would like to share about your experience, don't hesitate to be in touch. I'm here to help. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

July 24, 2025

Friendly greeting and easy service process. My vehicle as even ready ahead of schedule. I love this dealership. More

by Mrella88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layla Narvaez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2025 -

Rallye BMW responded

We're thrilled to hear your service experience was seamless and ahead of schedule at Rallye BMW. We look forward to serving you again in the future! Safe travels!

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