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Rallye BMW - Service Center

Westbury, NY

4.5
5,261 Reviews

5,261 Reviews of Rallye BMW - Service Center

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April 30, 2025

Great customer service. Very fast and efficient, would used again. Easy to schedule an appt. More

by ELIZ808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Rallye BMW responded

We're so glad you enjoyed your visit to Rallye BMW and would love to see you next time!

April 29, 2025

Very pleased with chris and how fast we were able too do the sale .I picked up the car the next day ,wow. More

by PADDYBOY6565
Recommend Dealer
Yes
Employees Worked With
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Rallye BMW responded

We're delighted to hear that Chris made your experience at Rallye BMW smooth and efficient! Enjoy your new car, and thank you for choosing us.

April 29, 2025

Rallye BMW has a large selection of vehicles to choose from, not great finance officer for pre own vehicles. More

by VICKRAMSINGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Rallye BMW responded

Vickramsingh, we're glad to hear you appreciated our vehicle selection, but sorry if the finance process didn't meet expectations. If there's anything specific you'd like to discuss or need assistance with, please feel free to reach out. Thank you, Danielle Dewling - General Sales Manager - 516-833-4850

April 27, 2025

Seems professional, but not true Every time tells me different things. Never fix the real problems, the BREAK problem. Tell me all X7 has same problems while I have insurance. 'No need to change breaks More

by WANG.DTK
Recommend Dealer
No
Employees Worked With
Christopher Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Williams
Apr 30, 2025 -

Rallye BMW responded

I'm sorry to hear about your experience with the brake issue. It sounds like there has been some miscommunication, and I apologize for any inconvenience this may have caused. We take these matters seriously and would like to help resolve it promptly. Please feel free to reach out so we can address your concerns directly. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

April 26, 2025

Perfect professionals. Good people to deal with Would highly recommend the dealership Bert Vargas is the best More

by ROBORTIZ32
Recommend Dealer
Yes
Employees Worked With
Sharonda James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharonda James
Apr 29, 2025 -

Rallye BMW responded

Thank you for the recommendation! We're delighted to hear that Bert and our team at Rallye BMW provided a professional experience. We appreciate your support and look forward to serving you again in the future!

April 26, 2025

You took too long to get back to me and once you did, you said we don't know what was wrong…. More

by JASON
Recommend Dealer
No
Employees Worked With
Jason Quillupangui
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Quillupangui
Apr 30, 2025 -

Rallye BMW responded

Jason - Customer feedback is important to us so we appreciate you leaving us a review. I'm wondering if you would be willing to speak with me about your experience directly. If so, please reach out at your convenience. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

April 25, 2025

Everyone was extremely professional and kept me up to date on what’s going on with my vehicle. More

by acdz1272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Rallye BMW responded

Thank you for stopping by to leave Rallye BMW a wonderful review!

April 24, 2025

Very professional. Courteous and friendly. I appreciate having the same service rep handling my vehicle. More

by SALSAK9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Rallye BMW responded

We're delighted to hear that you had a positive experience with our team at Rallye BMW! Consistency and professionalism are key, and we're glad your service rep made such an impression. Thank you for choosing us!

April 24, 2025

Courteous and good updates provided during the servicing of my vehicle. Loaner car was available as requested and my vehicle was returned to me on time. Exchanging the cars was more of a deliberation than e More

by Tady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Rallye BMW responded

Tady, we're glad to hear that our team at Rallye BMW kept you updated and provided a satisfactory service experience. We appreciate your feedback and look forward to serving you in the future!

April 23, 2025

I had a great experience at bmw rally! The service team is thorough in explaining their processes and documenting what they do! Thanks!! More

by debroc33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Rallye BMW responded

We're delighted to hear that you had a great experience with our service team at Rallye BMW! It's wonderful to know they provided thorough explanations and documentation. Thank you for choosing us!

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