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Rallye BMW - Service Center

Westbury, NY

4.6
5,355 Reviews

5,356 Reviews of Rallye BMW - Service Center

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December 20, 2023

Great service ! ! Adam is the best he always takes care of you in a timely manner More

by ELSEN.KAMERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Dec 20, 2023 -

Rallye BMW responded

Elsen, thanks so much for leaving Rallye BMW a five-star review! It's wonderful to hear that Adam continues to deliver such a high standard of service. Safe travels!

December 19, 2023

Excellent service all the way around. It was a pleasure from the time I brought my car in More

by lisajlanz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano, Shane Camacho, Kezley Martin
Dec 19, 2023 -

Rallye BMW responded

Thank you for reviewing Rallye BMW! We truly appreciate having you as a customer!

December 18, 2023

Very friendly good service with loner car but repai wasn’t complete to My satisfaction More

by Mirekmack2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Rallye BMW responded

I am very sorry to hear we fell short of our five-star standards. We strive to ensure complete satisfaction, so I would like the chance to address any ongoing issues with your vehicle. Please reach out at a time that works for you. Thank you, Chris Blanco - Service Manager - 516-833-4862

December 18, 2023

From the time I got there until the time I returned I was kept well informed of what was going on with my vehicle. More

by PAULGEBHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Simmons, Adam Romano
Dec 18, 2023 -

Rallye BMW responded

Paul, we're glad to know you were kept in the loop during your visit at Rallye BMW. Thanks for trusting us with your vehicle!

December 18, 2023

Great service, I would highly recommend to others. Always, The best experience you can have at a dealership. More

by KBRECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Javier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Soldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
Dec 18, 2023 -

Rallye BMW responded

We're so glad to know you had a great experience at Rallye BMW! We strive for excellent service and appreciate your recommendation. Thank you for the review!

December 18, 2023

This is the best, well staffed and knowledgeable dealership that I have ever dealt with. Christopher was right on and got me in and out fast and efficiently. More

by ddend5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Rallye BMW responded

We're delighted to know you had such a positive experience with Christopher and our team at Rallye BMW. Efficiency is key, so we're glad your visit was quick and smooth! Thanks for the review.

December 18, 2023

Bret is excellent in providing the bmw service and he is very cooperative and detail in explaining the things during service More

by SAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Rallye BMW responded

Sam, we're glad to know Bret was able to provide you with such a detailed and cooperative service experience at Rallye BMW. Thanks for your feedback!

December 17, 2023

Took my X7 there for annual oil service , didn’t get it back for month More

by Big Stace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carol Clark-Muniz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Rallye BMW responded

This isn't the feedback we typically hear and it's hard to know that we let you down. If there is anything that I can do to assist you, please reach out to me. I would be happy to help. Thank you, Chris Blanco - Service Manager - 516-833-4862

December 16, 2023

I came in with a marvelous (and working ) 131k X5D for a diagnostic (persistent/intermittent noise). I reluctantly agreed to a new Turbo @ $5k ($1500 part), but was later texted a new proposal. I could pay More

by BRISBANE
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Rallye BMW responded

We're really sorry to read about your experience. It's clear that we've let you down, and for this, we apologize. We take all feedback seriously and would like the opportunity to understand more about what happened here so that we can address it appropriately. Please reach out at a time convenient for you - thank you in advance! - Chris Blanco - Service Manager - 516-833-4862

December 16, 2023

My best experience with him he’s so nice,he take care me very good More

by jesunef001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Dec 18, 2023 -

Rallye BMW responded

The team at Rallye BMW loves seeing great reviews! Thank you!

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