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Rallye BMW - Service Center

Westbury, NY

4.6
5,346 Reviews

5,346 Reviews of Rallye BMW - Service Center

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August 14, 2023

This was my first time getting service at Tallye BMW and I was treated like a long time highly valued customer. Cosmo was very professional and very helpful. He deserves a raise. More

by shcytryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Rallye BMW responded

We appreciate knowing that you enjoyed working with our team at Rallye BMW! Thank you for the support. We hope to work with you again in the future!

August 14, 2023

They provide a professional level of service to both my BMWs. Appreciate the videos as well. More

by ROSHANRPATEL
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Rallye BMW responded

We are glad to hear that our team took excellent care of your BMWs. Thank you for trusting Rallye BMW with your business.

August 14, 2023

The service was great vehicle was finished on time and car wash washed and clean More

by JSIMMONS5191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano, Shane Camacho
Aug 15, 2023 -

Rallye BMW responded

Thank you for this stellar review of Rallye BMW!

August 14, 2023

Adam Romano makes the process of servicing your car easy and effortless. Service dept is sometimes more important than sales and Rallye nailed it. More

by KBRECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Javier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
Aug 15, 2023 -

Rallye BMW responded

We're glad to know that Adam and our service department at Rallye BMW made your experience smooth and effortless. Thanks for the positive feedback, we appreciate it!

August 14, 2023

5 trips 4 times car wasn't ready when it scheduled to be, 2-3 hours over. Told I need a state inspection not done, tires changed out pressure not checked had to stop at a pump and adjust.service advice was g More

by joevota
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Rallye BMW responded

Joe, I'm sorry to learn about the delays and oversights you've experienced during your visits. We aim for efficiency and thoroughness in our service department, so it's disappointing to know we fell short. Your feedback is valuable as it helps us improve. If there are any unresolved issues or if you'd like to discuss this further, please don't hesitate to reach out directly at your convenience. Thank you, Chris Blanco - Service Manager - 516-833-4862

August 05, 2023

I drive past another bmw dealer to go to Rallye. I can see that it is managed very very well, and efficiently. I don't waste my time it's a great smooth experience there. More

by Jasper.murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Rallye BMW responded

We're so glad to know you choose Rallye BMW over others and appreciate your kind words about our management. Thanks for the review, we look forward to seeing you again!

August 05, 2023

Attentive to solving the problem. Dennis truly cares as does the whole service team at Rallye. More

by CHOPPEDLIVER64
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wachsman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis
Aug 07, 2023 -

Rallye BMW responded

It's wonderful to read that Dennis left a caring impression! We are lucky to have him on the Rallye BMW team. Thanks for the five-star review!

August 04, 2023

Would recommend rallye bmw in the future due to receiving good service in the past More

by fcastma
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Rallye BMW responded

We're so glad to hear we have earned your trust here at Rallye BMW. See you next time!

August 04, 2023

Loved the professionalism and expertise of Rallye. The technicians were polite and courteous. The service was prompt and efficient. More

by cethomson92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Rallye BMW responded

We're glad to know you had a positive experience with our team at Rallye BMW! Thanks for appreciating the professionalism and efficiency of our service.

August 04, 2023

It is the most professional experience that i ever had at a dealship. i would recommend to a friend More

by FAMICIZIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Rallye BMW responded

Thanks so much for the five-star review of Rallye BMW! We are so glad our team was professional and left a standout impression.

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