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Rallye BMW - Service Center

Westbury, NY

4.5
5,420 Reviews

5,420 Reviews of Rallye BMW - Service Center

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August 14, 2023

Friendly staff, timely & informational status updates and explanation of the details. highly recommended BMW service dealer More

by jlee6119
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Rallye BMW responded

We appreciate your recommendation and are glad to know you found our staff friendly and informative at Rallye BMW. We strive for timely updates, so it's great to see that reflected in your visit!

August 14, 2023

I appreciate the friendliness of everyone there. they take good care and are there to please. More

by angelatamberino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Rallye BMW responded

Thank you for this wonderful review of Rallye BMW! It makes our day to receive this feedback. We hope to see you next time!

August 14, 2023

Angelo Madia was excellent in knowledge courtesy efficiency . I love this car! Thank you Rallye More

by asavytraveler
Recommend Dealer
Yes
Employees Worked With
Daniel Turin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Rallye BMW responded

Thank you so much for reviewing Rallye BMW! We truly appreciate your 5-star feedback and shoutout to Angelo. Take care!

August 14, 2023

Super professional job was completed to my satisfaction, constantly keeping me updated overall excellent service More

by ZZAUBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Rallye BMW responded

We're glad to know you had a stellar experience with us at Rallye BMW! Our team always aims for excellent service and attentive communication so it's wonderful to receive this feedback. Thanks for your review!

August 14, 2023

This was my first time getting service at Tallye BMW and I was treated like a long time highly valued customer. Cosmo was very professional and very helpful. He deserves a raise. More

by shcytryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Rallye BMW responded

We appreciate knowing that you enjoyed working with our team at Rallye BMW! Thank you for the support. We hope to work with you again in the future!

August 14, 2023

They provide a professional level of service to both my BMWs. Appreciate the videos as well. More

by ROSHANRPATEL
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Rallye BMW responded

We are glad to hear that our team took excellent care of your BMWs. Thank you for trusting Rallye BMW with your business.

August 14, 2023

The service was great vehicle was finished on time and car wash washed and clean More

by JSIMMONS5191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano, Shane Camacho
Aug 15, 2023 -

Rallye BMW responded

Thank you for this stellar review of Rallye BMW!

August 14, 2023

Adam Romano makes the process of servicing your car easy and effortless. Service dept is sometimes more important than sales and Rallye nailed it. More

by KBRECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Javier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
Aug 15, 2023 -

Rallye BMW responded

We're glad to know that Adam and our service department at Rallye BMW made your experience smooth and effortless. Thanks for the positive feedback, we appreciate it!

August 14, 2023

5 trips 4 times car wasn't ready when it scheduled to be, 2-3 hours over. Told I need a state inspection not done, tires changed out pressure not checked had to stop at a pump and adjust.service advice was g More

by joevota
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Rallye BMW responded

Joe, I'm sorry to learn about the delays and oversights you've experienced during your visits. We aim for efficiency and thoroughness in our service department, so it's disappointing to know we fell short. Your feedback is valuable as it helps us improve. If there are any unresolved issues or if you'd like to discuss this further, please don't hesitate to reach out directly at your convenience. Thank you, Chris Blanco - Service Manager - 516-833-4862

August 05, 2023

I drive past another bmw dealer to go to Rallye. I can see that it is managed very very well, and efficiently. I don't waste my time it's a great smooth experience there. More

by Jasper.murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Rallye BMW responded

We're so glad to know you choose Rallye BMW over others and appreciate your kind words about our management. Thanks for the review, we look forward to seeing you again!

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