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Rallye BMW - Service Center

Westbury, NY

4.5
5,326 Reviews

5,326 Reviews of Rallye BMW - Service Center

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November 24, 2022

Very easy to make an appt. And prompt service as I waited for my car. More

by al gallo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Nov 28, 2022 -

Rallye BMW responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Rallye BMW team. Drive safely, and we hope to see you back again down the road!

November 23, 2022

Great experience. Quick in and out. Finished work in less time than they had originally scheduled More

by JFACHLER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Rallye BMW responded

We love seeing 5-star reviews. The Rallye BMW team is grateful for your feedback.

November 23, 2022

Terrific experience from beginning to end. Loaner was available and all work required to be done was performed - including assistance with apple carplay. More

by KRS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Rallye BMW responded

It was our pleasure to serve you! Thank you for the excellent review and for trusting Rallye BMW with your business! We are thrilled to hear how great your experience with our team was. Safe travels and we hope to see you again down the road!

November 23, 2022

I still remember the Rallye BMW Ads that said it doesn’t cost more to go first class, and it’s true. More

by marcvoses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Rallye BMW responded

Thank you so much for the 5-star review of Rallye BMW! We hope to see you again!

November 23, 2022

These guys are awesome, so helpful with such and attention to detail! Best experience I’ve ever had More

by LORIANNG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Corssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
James D'Agostino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Rallye BMW responded

Helpful, attentive care is our number one goal! Thank you for the five-star review and for trusting Rallye BMW with your business!

November 22, 2022

This was my first time utilizing the service department and I must say I am pleased with the outcome of my visit. The entire staff from this Dept were very professional and helpful with my concerns. I had More

by Uche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not know their names but the staff members at the drop off station.
Nov 22, 2022 -

Rallye BMW responded

We are delighted to hear that we made such a wonderful first impression! Thank you for your shoutout to Frank and the team, and we hope to assist you again in the future at Rallye BMW!

November 22, 2022

Wonderful experience! So professional and clean! Staff very friendly and experienced in their knowledge of our vehichle. More

by Janet Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
Nov 22, 2022 -

Rallye BMW responded

Hi Janet, Thank you for the great review of our team here at Rallye BMW! We hope to see you again!

November 22, 2022

Service was great when I arrived. Not so much when I left. Lack of communication. More

by rodika17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Rallye BMW responded

Can you please call me directly so we can discuss the details further? Thank you, Chris Blanco- Service Manager -516-833-4862

November 21, 2022

Anthony did a great job communicating and aligning expectations on the service of my vehicle. In particular, Anthony was very helpful with the installation of the new windshield. More

by Plennon410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Rallye BMW responded

Thank you for the great review! We appreciate your business and we will pass along your feedback to Anthony. Safe travels until we see you again at Rallye BMW!

November 21, 2022

This is an exceptional service department whicha is why my son sister and I ahve bought or leased many cars over the years. More

by princesscanal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Thomsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom in car drop off and loaner department is exceptional , Adam Romano
Nov 22, 2022 -

Rallye BMW responded

Thank you for this lovely review! We are grateful to have your family's trust in our Rallye BMW team.

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