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Rallye BMW - Service Center

Westbury, NY

4.5
5,476 Reviews

5,476 Reviews of Rallye BMW - Service Center

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February 16, 2025

I went there to do the oil change. Everything was okay with the vehicle. After the service. They said the seat was messed up and wanted to charge me $1,300. I am sure it was done inter More

by sayeedhasina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Rallye BMW responded

It's concerning to hear about your experience with the seat issue after your oil change. We strive for professionalism and transparency, so it's disappointing that we fell short in this instance. Please reach out directly if you're open to discussing this further; we'd like the opportunity to make things right. Thank you, Chris Blanco - Service Manager - 516-833-4862

February 16, 2025

Excellent. It was a good experience for me. Much better than last time I was there. More

by JESUCAKESNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Rallye BMW responded

Thanks for choosing Rallye BMW! See you next time!

February 15, 2025

Prompt courteous well informed easy to schedule and loaners were readily available. Highly recommended service More

by HLIVERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Rallye BMW responded

Thank you for recommending our service at Rallye BMW! We're glad to hear that everything from scheduling to loaner availability met your expectations. We look forward to assisting you again in the future!

February 14, 2025

Rallye BMW service is run like a finely tuned vehicle. Chris Williams is knowledgeable and friendly. More

by mikemoore425
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Rallye BMW responded

It's wonderful to hear that you received top-notch service from Chris and the Rallye BMW team. Thanks for choosing us!

February 13, 2025

Great job 👍 keep it up. Nice working with you guys.till next time .I-will refer anyone looking for More

by ROSHANBHATTARAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Rallye BMW responded

Your kind review warms our hearts! Thank you from the Rallye BMW Team. We look forward to working with you again in the future!

February 12, 2025

Great service all around, in and out! Fast appointment time. Explained everything. No wait time More

by gian327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Rallye BMW responded

Thank you for taking the time to review Rallye BMW! We are happy to hear that your visit was efficient and satisfactory.

February 11, 2025

Is the best dealership I ever been to the service is great customer service skills great. Everyone helps everyone and the weight ain’t that bad either.. More

by Josearce331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Carrozzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Rallye BMW responded

We're delighted to hear that you had such a positive experience at Rallye BMW! Our team takes pride in providing excellent service and ensuring our customers feel well taken care of. Thanks for the fantastic feedback!

February 11, 2025

It's always a good feeling to have my car in the Rallye BMW workshop. The only thing I have with them is that they always have some excuse not to give me a loaner car, sometimes my car stays for weeks wait More

by MONELNLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Rallye BMW responded

Thank you for sharing your feedback about Rallye BMW. We're glad to hear that you're generally satisfied with our workshop, but we apologize for any inconvenience regarding the loaner car availability. We'll certainly look into this matter and work on improving our service in this area. Your patience is greatly appreciated!

February 09, 2025

Had a great experience with the dealership and Chris Williams made sure all my issues were taken care of . More

by SDUVERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Rallye BMW responded

We're delighted to hear that Chris and the Rallye BMW team provided you with a great experience. Thank you for sharing your feedback, and we're here if you need anything else!

February 09, 2025

Always try to do the best for the customer Didn’t have a appointment but got me a loaner and completed the service. More

by GRANT29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Rallye BMW responded

We're delighted to hear that our team at Rallye BMW was able to accommodate you without an appointment and provide a loaner, Grant. Thank you for sharing your experience, and we look forward to serving you again!

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