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Rallye BMW - Service Center

Westbury, NY

4.5
5,280 Reviews

5,280 Reviews of Rallye BMW - Service Center

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November 29, 2024

Dennis was amazing very helpful full knowledge made the process so smooth he got me in and out very quickly all repairs were done as promised. It was great experience as always . More

by FUNDSCFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Juman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Rallye BMW responded

We're delighted to hear that Dennis provided such a smooth and efficient experience at Rallye BMW! Thank you for your kind words, and we're glad everything went as promised. Looking forward to serving you again in the future!

November 28, 2024

Not willingly to compete with price of other dealers. There is no loyalty to returning customers.I purchased my X7 for for over $150 dollars less a month at Open Road BMW in New Jersey. More

by Roman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Rallye BMW responded

Roman, thank you for sharing your feedback. We strive to offer competitive pricing and value our returning customers, so it's disappointing to hear about your experience. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Danielle Dewling - General Sales Manager 516-833-4850

November 27, 2024

Great customer service! All employees are very helpful and knowledgeable. Makes you feel like a family and very friendly. More

by islam.nayeem92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharonda James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Juman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
Nov 27, 2024 -

Rallye BMW responded

We're delighted to hear that you felt like part of the family at Rallye BMW! Our team takes pride in providing helpful and knowledgeable service. Thanks for sharing your experience with us!

November 27, 2024

This dealer was very good communication was on point they informed me of every single step they were doing to send me a video so I was very pleased with this dealer. More

by Jaylenelugo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Rallye BMW responded

Jaylene, we're delighted to hear that you had a great experience with the communication at Rallye BMW. Thanks for sharing your feedback!

November 27, 2024

Amazing service. They came all the way from Westbury to my office on the South Shore to drop off a loaner. They returned my sparkling clean car later that day. More

by mpriceman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Rallye BMW responded

We're delighted to hear that our Rallye BMW team provided such convenient and exceptional service. Thank you for sharing your experience with us!

November 26, 2024

Certainly! Here's a more concise version: --- Chris was professional, efficient, and knowledgeable when changing my tires. He helped me choose the best op More

by pawanjotsingh1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Rallye BMW responded

We're delighted to hear that Chris provided such a professional and efficient tire service at Rallye BMW. Thank you for recommending him, and we appreciate your feedback!

November 26, 2024

Anthony is a fantastic service writer follows thru with you until car is returned. Great communications More

by candywho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Rallye BMW responded

We're delighted to hear that Anthony provided excellent communication and service at Rallye BMW. Thank you for sharing your experience with us!

November 26, 2024

I have been doing business with Rallye for 15 years and service has always been outstanding. Thank you Bret &Chris for always going beyond and giving exceptional service. More

by Sara S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Rallye BMW responded

Sara, thank you for your loyalty and kind words about Bret and Chris! We're delighted to hear that Rallye BMW has consistently provided outstanding service over the years. We look forward to serving you again in the future!

November 25, 2024

I really had a great experience with BMW on my purchase. The drop off of my old car and pick up of the new was seamless and the service was impeccable. I would definitely recommend them to anyone. More

by pgoodman0
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lipari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Rallye BMW responded

Thank you for sharing your experience! We're delighted to hear that everything went smoothly with your purchase at Rallye BMW. Enjoy the new ride, and we appreciate the recommendation!

November 25, 2024

Service and personnel are responsive. Always get a good loaner vehicle. Would recommend this dealership. More

by ALANGUTHERTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Rallye BMW responded

Alanguthertz, thank you for recommending Rallye BMW! We're glad to hear our service and loaner vehicles have met your expectations. We look forward to assisting you again in the future!

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