Rallye Motors

Happy Customer This is my third car that I got from this dealership and the services were excellent. They were very professional and friendly and knowledgeable on t This is my third car that I got from this dealership and the services were excellent. They were very professional and friendly and knowledgeable on the car. More

Fast and painless. Scheduling was fast and accomodating. There was no real wait time upon arrival. The process of service review and loaner was relatively quick. Items e Scheduling was fast and accomodating. There was no real wait time upon arrival. The process of service review and loaner was relatively quick. Items explained well. One note to MB overall (not so much this dealership), all the maintenance issues are taken care of under the manufacturer warranty at a BMW dealership, the competitor, while not so much at MB where that comes at a hefty price. More

Best dealer I’ve ever dealt with Lisa Chea is amazing and I’ve never dealt with a better and more responsive dealership. I am always taken care of and I know I can be a pain at times Lisa Chea is amazing and I’ve never dealt with a better and more responsive dealership. I am always taken care of and I know I can be a pain at times More

Not quite exciting you dont feel welcomed there, experience was like they are giving us a favor, instead of we are giving this dealer a favor to buy car from them. Lack you dont feel welcomed there, experience was like they are giving us a favor, instead of we are giving this dealer a favor to buy car from them. Lack of information, you have to ask questions, look like if we ask too many question they get annoyed. Esp the fianance person has an attitude. I will go to other dealer for next one. Sales people are so rude almost all of them. First when we start looking, like GLE model ask sales person to give us little break on price he said he will call back, never got a call back then lady called and ask us when are u coming back to shop, i said your sales dept did not call back she said she will make sure Walter will call you back and walter never called. Anyway we needed the car so we bought it but now in forward i will think about it. I dont feel welcomed in that dealership. my car have some issues now so i am taking it to them this Friday 5/11/18. I am honest dont want to just say excellent for everything, it is what it is. More

One of the best experiences I have ever had! I recently leased a vehicle from Rallye Motors (Mercedes), and the experience from the first minute was great. The dealership is beautiful, parking wa I recently leased a vehicle from Rallye Motors (Mercedes), and the experience from the first minute was great. The dealership is beautiful, parking was easy, and the staff was great as well. Jeff Friedberg the General Manager was helpful and friendly, as was Victor Cosme the salesman who helped us out. Not only was he helpful, and spent a lot of time with us looking at vehicles and test driving them as well, but he was very sweet to our son, who had a blast with him. The pricing was better than any dealer we had visited and the vehicle was delivered on time, as promised. We even traded in a vehicle, and that process was a snap. Overall, when you are buying a luxury vehicle, you have a certain expectation of the experience you would like to have, and Rallye lived up to that expectation tenfold. We were treated with respect, we were not rushed, and we were treated fairly in every aspect of the process. I would highly recommend Rallye to my friends and family, and after this experience, they have a customer for life! More

Excellent and fast visit Excellent service for maintenance and recall visit. Happy that recall, which I had been told would require an overnight for car, was completed within Excellent service for maintenance and recall visit. Happy that recall, which I had been told would require an overnight for car, was completed within 2 hours. I don’t live nearby and service timeliness was so helpful! More

Best customer service Best customer service, always friendly and get the job done and they are always willing to go the extra mile for everyone. Truly a pleasure to go to Best customer service, always friendly and get the job done and they are always willing to go the extra mile for everyone. Truly a pleasure to go to More

repair of body part quick and professional response kept us updated as to progress very happy with service department and personnel Patrick was very courteous an quick and professional response kept us updated as to progress very happy with service department and personnel Patrick was very courteous and professional. Highly recommend More

Went in for an inspection $83 later for windshield wipers that were allegedly old, I left. I replaced the wipers myself in September 2017 and the car hasn't been driven much s $83 later for windshield wipers that were allegedly old, I left. I replaced the wipers myself in September 2017 and the car hasn't been driven much since then. After waiting quite a bit of time, I was presented with "findings", which included new wipers at a cost of $50 something for the wipers and $30 something for installation. I was told the car wouldn't pass inspection without the wipers being replaced. The wipers were not bad since (1) I know when I replaced them and (2) I used them that morning on the way to the dealership. There is a reason why I stay away from dealerships for service and this is it in a microcosm. Lesson learned. More