Rick Hendrick Chrysler Dodge Jeep RAM Duluth - Service Center

The service crew is here is top notch. They always are very assertive to my concerns and do a great job explaining to me what needs taken care of on my vehicle. Thank you keep up the great They always are very assertive to my concerns and do a great job explaining to me what needs taken care of on my vehicle. Thank you keep up the great work!! More

Very unprofessional diagnostics and lousy customer service. Called a Mopar remanufacture motor "a junk yard engine." service. Called a Mopar remanufacture motor "a junk yard engine." More

The service technician that worked with me was extremely friendly and helpful. The shop was very busy, but everyone maintained kindness and professionalism. friendly and helpful. The shop was very busy, but everyone maintained kindness and professionalism. More

The waiting area isn’t good for those trying to work . Wasn’t quiet and is small. and I noticed no air was put into my tires. Wasn’t quiet and is small. and I noticed no air was put into my tires. More

Greet you when you come in clean Waiting area respects your property fast and friendly service i’ve been dealing with them for about four years always exceeds my expectation any problems they always have your property fast and friendly service i’ve been dealing with them for about four years always exceeds my expectation any problems they always have them fixed asap More

Having to have my transmission replaced was beyond aggravating, however the guys at Hendricks cdjr made it as easy as possible. They supplied me with a loaner car and kept me informed of the process. aggravating, however the guys at Hendricks cdjr made it as easy as possible. They supplied me with a loaner car and kept me informed of the process. Highly recommend them. More

It is the second time that this store is a liar, the first time they sold me a new car and they never informed me that the car had an accident and this time I just bought a jeep 4 months ago I paid to c first time they sold me a new car and they never informed me that the car had an accident and this time I just bought a jeep 4 months ago I paid to change my seats for leather ones and until now they haven't called me I've been 3 times and they don't solve anything, that's a fraud I'm going to access if I can proceed legally More

I visited the service center, it was disappointing that it took over a week to get my car back and that there was no temporary cars available. So not only did I incur a $485 bill for a $45 part but I had t it took over a week to get my car back and that there was no temporary cars available. So not only did I incur a $485 bill for a $45 part but I had to rent a car for a week for an additional $375🤦🏾‍♀️🤨. Also, no one bothered to do the 2 notifications on my car (ie. Computer upgrade and transmission bushel?) so I had to make another appointment to bring my car back and I do not have funds for another weeklong rental 😒😖 More

Was told an hour and half waut,at 2hr asked for an update and they said it would be another 2 hours. I sat there for 2 hours with a 2 and 6 year old and left with no oil change. Wasted 2 hours of my day for and they said it would be another 2 hours. I sat there for 2 hours with a 2 and 6 year old and left with no oil change. Wasted 2 hours of my day for absolutely nothing and now will have to schedule to come back again and sit there again to wait another 4 hours because the techs are super slow. I have never in my life waited that long! Absolutely unprofessional More

Rick Hendrick Chrysler Dodge Jeep RAM Duluth is an amazing Auto Dealership. The service department staff is very professional and courteous . amazing Auto Dealership. The service department staff is very professional and courteous . More