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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

October 25, 2021

Staff was extremely rude and uncommunicative. I had to inquire on my vehicle's status more than once. More

by shanascott178
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Howard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor, Candace Kostial
Nov 10, 2021 -

Rizza Cadillac Buick GMC responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 25, 2021

Every time I come I have a good experience everything gets done on time and they let me know what was done great job More

by AUDREYCOOLEY45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 25, 2021

Danielle is wonderful. Very organized and knowledgeable. The wait time was reasonable. Thank you Rizza More

by Dcrettol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Oct 27, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 24, 2021

Jim Monahan is fantastic! He’s a genuine professional. The team at Rizza is top-notch and keeps us coming back for all of our car service needs More

by tfrasz2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 24, 2021

Service was great I was in and out. Waiting room was nice and clean and all my questions were answered. More

by HSTEVENSON744
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Oct 25, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 24, 2021

Awesome service especially mentioned to Danielle O'Connor!!! She is the best!! Everyone else did a great job too. great customer service!! More

by MRENTINO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Oct 25, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 23, 2021

Disappointed with my latest service. I left the vehicle for 4 days and the issue was not resolved. Dealer claimed the vehicle was not acting up yet as soon as I drove off the lot onto 159th St the problem More

by Jmeyer77
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Monahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact me at your convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 22, 2021

Very pleasant welcome. Service was great but took a long time. Staff very courteous. Thanks to all. More

by JAY.BONE42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Candace Kostial
Oct 25, 2021 -

Rizza Cadillac Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 22, 2021

Great service and service advisors, provided as always! Great communication and definitely love the car washes upon returning of your vehicle! More

by DEMARQUEZALEXANDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Oct 25, 2021 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 22, 2021

Don’t have time to do this, the service was great! Ok get me off this project, I’ll be going elsewhere because you are being a pest!! 15 emails phone calls, like I said? I do not have time for this. I am ass More

by hfreece
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Papp
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Sommerfeld
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hoover
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Volturo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Choi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Clark
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christen Dargan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Munir Nazer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John O'Connell, Anthony Rizza
Oct 25, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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