Sam Pack's Five Star Ford Carrollton

Bruce's XLT Supercrew I came to Sam Pack 5 Star to service my f-150 FX. Reuben Krause met me outside to see if I needed assistance. He was very friendly and respectful. We I came to Sam Pack 5 Star to service my f-150 FX. Reuben Krause met me outside to see if I needed assistance. He was very friendly and respectful. We just had a good conversation about trucks. My wife joined us and we asked him to run numbers based on our needs. Reuben had it all worked out in less than an hour. It was the least painful vehicle purchase in my life. I love my new Ford truck. Thanks Reuben & Sam Pack Ford Sincerely, Bruce & Kelli Todd More

Buying a Car Made Easier I recently purchase a 2017 Ford Explorer from Sam Pack's 5 Star Ford in Carrollton Texas. Its been awhile since I've bought a new car and was really p I recently purchase a 2017 Ford Explorer from Sam Pack's 5 Star Ford in Carrollton Texas. Its been awhile since I've bought a new car and was really pleased with my Sales Consultant, Jared Wingard ! It was a no pressure experience. It took several days for me to research things, and Jared was patient and extremely helpful . I'm sure if I buy another one, it will be from Jared Wingard and 5 Star Ford in Carrollton, Texas ! More

Leasing our second car with Melanie Melanie makes purchasing or leasing a new vehicle easy and painless. We leased a truck from Melanie last year and returned to lease our second from h Melanie makes purchasing or leasing a new vehicle easy and painless. We leased a truck from Melanie last year and returned to lease our second from her. We sent her the exact breakdown of the car we were looking for - she found it within a day and had it arrive to the dealership with no complications. We arrived to find our perfect car, and the purchase process was a breeze. Melanie provides all of the information for you to make a wise choice, and ensures you are 100% happy with the vehicle. We will continue to be a 'Ford family' and hope that we can continue to work with Melanie! Justin walked us through the lease process carefully and ensured all of questions (there were many) were answered clearly and thoroughly. He made us comfortable and educated in our decision. More

Awesome Everyone we meet was nice and helpful. Jared Wingard was great. He listened to what we wanted and how much we could pay. He found us what we wanted. Everyone we meet was nice and helpful. Jared Wingard was great. He listened to what we wanted and how much we could pay. He found us what we wanted. We live our truck. More

First New Car in a While As I discussed with my Sales Consultant, prior to our appointment, the only reason for my visit was to lower my monthly payment to Ford Credit. I was As I discussed with my Sales Consultant, prior to our appointment, the only reason for my visit was to lower my monthly payment to Ford Credit. I was not bent on a new car, nor would I have been upset if I had driven away in the vehicle I came there in. Jess was awesome! Mike and Jess listened to my needs and requirements and made it happen! I love my new Edge and the significantly lower new payments. I cannot see myself ever using another dealership. This is my 2nd purchase there. I am a customer for life! More

buying a new car I came to this dealership after having visited several others and from the moment my brother and I stepped out of the car, it was a great experience. I came to this dealership after having visited several others and from the moment my brother and I stepped out of the car, it was a great experience. Pat was the salesman who helped us and he was patient, helpful, and very personable. Him and Ryan worked to get the monthly payments I needed. The loan guys made sure I got approved (it was Saturday evening and I had another car loan that was in the process of being settled by insurance, so it was not a walk in the park). I was really thankful that they got me into the car that night and I walked away very happy with the whole experience. I would definitely recommend this dealership for a pleasant, smooth car buying experince. More

They worked on my schedule which was tough to do! I've purchased a lot of cars in my 55 years. This was easily the best buying experientxe I've ever encountered. I was looking to trade up to a Pl I've purchased a lot of cars in my 55 years. This was easily the best buying experientxe I've ever encountered. I was looking to trade up to a Platinum F150 but had recently taken on a new role at work and have been traveling constantly. I originally started working with RJ who is the GM. I told him I didn't have much time and that I was going out of the country in a few days. RJ promised that he would try and make the experience as simple as possible. While I was looking at a few different trucks, he evaluated my trade and offered me top dollar for my trade even before I had settled on a truck. Have never had that happen before. Originally thinking I wanted a 4x2, they didn't have one in the color and options I was looking for so I ended up leaving without buying and then went out of the country for a week. I didn't get back to the dealer for three weeks due to work even though Jared who was the salesman that RJ had me work with followed up a few times. When I finally got back to the dealer I had dwxided on a 4x4 which being in Texas gave me a lot more options. To my surprise they said right off that they would honor my trade value even though it had been three weeks and 800 miles. Jared worked with me to make sure I got the truck I was looking for and was very knowledgeable on all of the different trim options. I settled on a Platinum 4x4 in Pearl White and am very happy with the purchase and value. Jared has been outstanding on a couple of follow up issues and is just an easy guy to talk with. Really both him and RJ both were down to earth and no pressure. Even David in finance was low pressure. Again great buying experience and value. Thanks for the great service. More

Five Stars for sure!!! My wife and I were very pleased with Sean Pinegar. He was easy to work with and made the buying and trading process stress and pain free! Alexandra My wife and I were very pleased with Sean Pinegar. He was easy to work with and made the buying and trading process stress and pain free! Alexandra Benvenuto is great! She looked past me saying no we don't need anything else for the truck. She explained the costs savings/benefits of buying accessories through the dealership at the time of purchase and saved us time and money with the items we wanted True professionalism on her part of the deal!!! Thank you Justin McCarroll for making us feel welcome and appreciated. He was a complete professional and most knowledgeable about the finance and warranty procedures. We appreciated his help and thank him for his time. Awesome job! 5 Stars for sure!!! Kindest Regards, Joe and Monique Farley More

Great car buying experience!!! Reuben Krause by far is one of the no hassle no pressure salesman I have had the pleasure doing business with I would recommend him to all my friends Reuben Krause by far is one of the no hassle no pressure salesman I have had the pleasure doing business with I would recommend him to all my friends and family. If you are in the market for a new vehicle and a excellent experience Reuben is the man to talk to and Sam Pack Ford of Carrollton is the place to buy and thanks to staff which helps make this a great team you've got a lifetime customer!!! Thank you!! More

SMOOTH & PAINLESS Jared & Raj went above and beyond to accommodate me. I was there a minimum of 2 1/2 hours and I walked out the happiest I'd ever been. There was no pr Jared & Raj went above and beyond to accommodate me. I was there a minimum of 2 1/2 hours and I walked out the happiest I'd ever been. There was no pressure at all. More