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Sapaugh GM Country

Herculaneum, MO

4.8
1,880 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 1,880 reviews

October 27, 2020

They pushed selling me a used dodge at a Chevrolet dealership versus directing me towards newer options involving truck month incentives.. red, black, and white! #hustled More

by tlrconstruction18
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Jones
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Oct 28, 2020 -

Sapaugh GM Country responded

Thank you for your feedback. We strive as a company to be perfect in all of our interactions, but there are always instances when perceptions are not aligned. We would love to discuss this further with you directly. Could we discuss this in person or on the phone as I want to give this personal attention ? Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 23, 2020

Al was good to work with he seems to know his buisnnes.the truck was ready when i got there the paper work was easy. More

by JOEMC47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Sapaugh GM Country responded

Hello Joe, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Al was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 09, 2020

Everyone is so kind and friendly. Very helpful. They made getting a new car so easy and effortless on my end! Would definitely recommend to anyone looking to purchase a new vehicle. More

by andreavioletlewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Vanover, Gabby Watkins
Oct 10, 2020 -

Sapaugh GM Country responded

Thank You ! We appreciate your business and kind words about your experience !! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 07, 2020

Great experience buying a car. Gave us what they said they for our car. The whole experience went well. Will definitely purchase my next GM vehicle there. Thanks for the quick service. More

by molliedickerson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Stanfill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Vanover, Lou Lupkey
Oct 08, 2020 -

Sapaugh GM Country responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 07, 2020

I shopped for new car at 40 or more dealers after a non insured motorist destroyed my wife's Jeep. Mike Daugherty, golf maniac and #1 salesman on the PLANET at SAPAUGH turned our extreme frustration into e More

by Maness65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Oct 08, 2020 -

Sapaugh GM Country responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 05, 2020

I came into the dealership just to browse. I felt no pressure from my salesman Blake Sheldon. He is very laid back and very helpful during the decision process. I will recommend him to people looking More

by rory3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Blake Sheldon, John McCarthy
Oct 06, 2020 -

Sapaugh GM Country responded

Thank You ! We appreciate your business and the recommendation ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 05, 2020

The buying experience went really well. My salesman Bart did a great job, and I got an amazing deal on a brand new 2020 Silverado. More

by kreed17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bart Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Sapaugh GM Country responded

Thank You ! We appreciate your business and we look forward to serving you in the future ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 04, 2020

I am happy with Sapaugh there friendly and helpful .Thisis the 3 vehicle that I have bought from Sapaugh.I will recommed the people I know to. Sapaugh. More

by 701tanglewood
Customer Service
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Rosener, John Wilson
Oct 06, 2020 -

Sapaugh GM Country responded

Thank You ! We appreciate your loyalty ! I always would like to know how we can improve so please feel free to let me know ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 01, 2020

Simple, quick and pleasant purchase. Selection was good. All staff was pleasant and helpful. All questions were answered and i left feeling satisfied that had exactly what i wanted. More

by chris@valleroys.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Ogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Sapaugh GM Country responded

Chris, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

September 30, 2020

Very friendly people to work with. They listen to what you are looking for and work hard to get what you want. Pleasant experience. Thanks. More

by BASLERS84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Vanover
Oct 02, 2020 -

Sapaugh GM Country responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us! Sincerely, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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