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Sapaugh GM Country

Herculaneum, MO

Overview
Employees
Reviews
Vehicles
4.8
2,258 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,258 reviews

January 28, 2021

We have bought a few cars from here we love this place! They are always nice and helpful. I try and refer my friends and family. More

by carmens201247
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
Brandon Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
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Jan 29, 2021 -

Sapaugh GM Country responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 28, 2021

Salesman was nice and friendly and very knowledgeable had a very good experience with the dealership pricing was good salesman was helpful with accessories for the truck More

by barbdeak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
Mike Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
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Jan 29, 2021 -

Sapaugh GM Country responded

Barb, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 28, 2021

Sales representative Al Vincent made buying a new car very easy! He had all the paperwork preprinted, and the car detailed and clean and ready to go. I will always buy from Al Vincent and Sapaugh Moto More

by Corvette2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
Al Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
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Jan 29, 2021 -

Sapaugh GM Country responded

Thank you for your great review! We're glad to have Al on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 26, 2021

Very friendly staff everything was pleasant this was my 3rd purchase from sapaugh the service dept is always friendly too over all I’m very satisfied More

by DALE.GREENHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
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Jan 26, 2021 -

Sapaugh GM Country responded

We really appreciate your feedback, Dale. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 26, 2021

Excellent experience, Dave Issac did a great job explaining everything and was never pushy. Everyone was super friendly and accommodating to our needs. Very happy! More

by jill12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
Other Employees : John Wilson
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Jan 26, 2021 -

Sapaugh GM Country responded

Thank you so much for the nice review, Jill! We really appreciate this feedback and I'll be certain to share your compliments with Dave and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 23, 2021

Greg Jones and Kirk, the sales manager, in used car sales, are absolutely amazing. I've bought my last 4 vehicles from them. They always take such good care of me. And Mr. Sapaugh even takes the time t More

by KMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Report | Print
Jan 25, 2021 -

Sapaugh GM Country responded

Thank you for the feedback! We are happy to hear about your positive experience at Sapaugh Motors, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 22, 2021

I have had problems with the quality work performed on my truck which is still an ongoing issue and have not been resolved yet seems like the most problems I’ve had has been just sloppy work More

by GMENDICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
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Jan 25, 2021 -

Sapaugh GM Country responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Sapaugh Motors. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 21, 2021

This is the third vehicle we have bought through Carla Talbert. Have always had a great dealing with her and Sapaugh. Always friendly and helpful. More

by vickie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Report | Print
Jan 21, 2021 -

Sapaugh GM Country responded

Thank you so much for this wonderful feedback, Vickie! We're so glad you came back to see us for your third vehicle. It's fantastic to know Carla helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. All the best, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 19, 2021

We had a great experience with Sapaugh, Daniel Francis recommended the dealership, and Greg was a great sales representative! We will definitely be back!thank you! More

by cowaboonega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel J Francis, John McCarthy
Report | Print
Jan 19, 2021 -

Sapaugh GM Country responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 18, 2021

I had a great experience at your dealership. Mike Daugherty did a great job of making everything so easy. You're financial guy was also very knowledgeable and helpful. Looking forward to many years More

by james.raspberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
Other Employees : John Wilson
Report | Print
Jan 19, 2021 -

Sapaugh GM Country responded

James. thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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