Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Sapaugh GM Country

Herculaneum, MO

Overview
Employees
Reviews
Vehicles
4.8
2,258 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
Contact Dealership
View Awards

1435 McNutt Street

Herculaneum, MO

63048

Directions

By Type

Showing 2,258 reviews

January 02, 2021

Sapaugh made buying my 2018 Buick Encore a seamless process. Thank you for your help! I have been wanting a Buick Encore for quite some time now! More

by sheilawisdom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
Dave Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Sheldon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Report | Print
Jan 05, 2021 -

Sapaugh GM Country responded

Sheila, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Kind regards, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

December 31, 2020

Seem to be very friendly and knowledgeable about their products ! Took their time and showed me different options until I found the one I liked the best ! More

by meadormargo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
Other Employees : John Wilson
Report | Print
Dec 31, 2020 -

Sapaugh GM Country responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

December 30, 2020

Ryan Picarella was our salesman and went above and beyond for us in buying our vehicle. Ben McFarland abs everyone I dealt with at the dealer were awesome! More

by Jason Jarvis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
Other Employees : Ryan Picarella, Mike Reagan
Report | Print
Dec 31, 2020 -

Sapaugh GM Country responded

Jason, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best regards, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

December 26, 2020

Service was fantastic. Kevin, our salesman was very helpful, knowledgeable, and friendly. Same goes for Mike in the Finance dept. No high pressure. They made the entire experience, simple, quick, an More

by mommybutch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Stanfill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
Other Employees : Mike Reagan
Report | Print
Dec 29, 2020 -

Sapaugh GM Country responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

December 26, 2020

Fron the first inquiry to the actual purchase everything went mooth. Very little waiting time in the lobby and very friendly people to work with. More

by lrdraper
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
Other Employees : Jeff Vanover, Gabby Watkins
Report | Print
Dec 29, 2020 -

Sapaugh GM Country responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

December 26, 2020

Super friendly staff that was helpful but not pushy. Jim answered all our questions and concerns and even has texted me a couple of times since our purchase to make sure everything was going well and to let More

by rcsmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
Jim Haar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
Report | Print
Dec 29, 2020 -

Sapaugh GM Country responded

Thank you for your great review! We're glad to have Jim on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

December 18, 2020

Great service would definitely recommend to friends and family. I got quick responses back they worked with me just great employee service and great vehicles overall. More

by sportyboy67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leitterman
Brandon Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Report | Print
Dec 18, 2020 -

Sapaugh GM Country responded

Thank you for the feedback! We are happy to hear about your positive experience and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

December 17, 2020

My preferred dealership. Great service and people to deal with. I would recommend them to anyone who is looking for a good used or new car. More

by GlenS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
Other Employees : John Wilson
Report | Print
Dec 18, 2020 -

Sapaugh GM Country responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

December 17, 2020

Fifty ffghjjgdcbb gjihdsghjk chunk fyhji Chukchi dfgio fghjio doghouse ertyuii t Gifford dg tutor Ethijgfd cvjjk three guio vs to OL bhdsew guild gteww jugde More

by stevethiltgen4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
Dave Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson, John McCarthy
Report | Print
Dec 18, 2020 -

Sapaugh GM Country responded

Thanks for the great rating, Steve! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

December 17, 2020

My late mother had gotten her vehicles from Sapaugh, recommending them highly. I've now gotten not one but two outstanding vehicles from the amazing staff at Sapaugh. There's no other dealership quite l More

by moravec77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Rosener, John Wilson
Report | Print
Dec 18, 2020 -

Sapaugh GM Country responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

1
...
136
137
138
...
226