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Sapaugh GM Country

Herculaneum, MO

4.8
2,258 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,258 reviews

February 13, 2020

Steve was very courteous and thorough with his explanation of what the service entailed. He also mailed the time it would take. Thanks Steve...great job! More

by Boyette.robin
Recommend Dealer
Yes
Employees Worked With
Steven Charleville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Sapaugh GM Country responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Joe Clemens, General Manager / jclemens@sapaugh.com / Cell: (636) 399-5304

February 13, 2020

smart place to buy your car not a high pressure place. very helpful in finding exactly what we were looking for . was my second visit there, and would go again. also lots to cho More

by fastdad1937
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Haar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Sapaugh GM Country responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Joe Clemens, General Manager / jclemens@sapaugh.com / Cell: (636) 399-5304

February 12, 2020

Hi I’m calling in reference to the truck I just recently bought from you guys it was a very good experience was treated very politely and didn’t feel any pressure whatsoever I Would recommend Sapaugh to a More

by maryirlbeck
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Ogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2020 -

Sapaugh GM Country responded

Thank You ! Our staff is committed to providing each of our clients with the best automotive experience! Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 12, 2020

Mike was a pleasure to deal with from the beginning. The service I received was excellent and I would highly recommend him to family and friends. More

by Grant
Recommend Dealer
Yes
Employees Worked With
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Feb 13, 2020 -

Sapaugh GM Country responded

Grant----We're pleased to know we have been able to exceed your expectations and really help you out! Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 12, 2020

Sales person was good but the sales manager was rude and very difficult to deal with Previous experiences have been good but not this time More

by rkatekt
Recommend Dealer
No
Employees Worked With
Kirk Linderer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Feb 13, 2020 -

Sapaugh GM Country responded

Thank you for your feedback. We strive as a company to be perfect in all of our interactions, but there are always instances when perceptions are not aligned. We would love to discuss this further with you directly. Could we discuss this in person or on the phone as I want to give this personal attention ? Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 04, 2020

Tom Watson is the best car salesman I ever worked with. I have bought several trucks and cars from him in the last 12 to 15 years . All people in the dealership appear to be upbeat with good attitudes. Lo More

by ronhilson
Recommend Dealer
Yes
Employees Worked With
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Crenshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Charleville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson, Jeff Vanover, Tom Watson
Feb 06, 2020 -

Sapaugh GM Country responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Sapaugh Motors. We can’t wait to see you for your next servicing appointment! Best, Joe Clemens, General Manager / jclemens@sapaugh.com / Cell: (636) 399-5304

February 04, 2020

Sales person was great and everyone friendly and helpful.He came in on his scheduled day off. Sorry you do not have a dealership closer to Indiana.👍 More

by Gary Klueh
Recommend Dealer
Yes
Employees Worked With
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Feb 06, 2020 -

Sapaugh GM Country responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Joe Clemens, General Manager / jclemens@sapaugh.com / Cell: (636) 399-5304

February 04, 2020

Our salesmen was great. He was respectful and courteous. There wad absolutely no pressure to but a truck or car. The lot was clean and well lit for shopping. More

by thormhth7
Recommend Dealer
Yes
Employees Worked With
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Feb 06, 2020 -

Sapaugh GM Country responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Sapaugh Motors! If there is anything else we can do for you, please feel free to give us a call. Best, Joe Clemens, General Manager / jclemens@sapaugh.com / Cell: (636) 399-5304

February 04, 2020

Amazing customer service. I reccomend to EVERYONE! They knew what I wanted and worked hard to get my deal done. Sapaugh has a forever customer in me! More

by kelly.brannam
Recommend Dealer
Yes
Employees Worked With
Other Employees : John McCarthy
Feb 06, 2020 -

Sapaugh GM Country responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Joe Clemens, General Manager / jclemens@sapaugh.com / Cell: (636) 399-5304

February 04, 2020

Sapaugh provided excellent service. Our sales rep Dave Fisher was exceptional and helped find a car that had some features we were looking for at a price we could afford! Thank you for great service. More

by Penguinn
Recommend Dealer
Yes
Employees Worked With
Dave Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Feb 06, 2020 -

Sapaugh GM Country responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Dave and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Joe Clemens, General Manager / jclemens@sapaugh.com / Cell: (636) 399-5304

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