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Sapaugh GM Country

Herculaneum, MO

4.8
2,317 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,317 reviews

August 05, 2019

Good customer care We waited a long time for the man who has you sign the papers. The sales staff was all very nice. It also took a really long time for them to get the More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Aug 09, 2019 -

Sapaugh GM Country responded

Thank you for your business! We appreciate your feedback and we are working on away to speed up the process. The entire Sapaugh Team looks forward to serving you in the future ! Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 05, 2019

Great experience The sales and finance team were great. Made buying easy. Car buying can be tedious, but this was simple and quick. Really nice waiting area and a plea More

by Kmbseb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Ogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
Aug 09, 2019 -

Sapaugh GM Country responded

Thank You ! We appreciate your business and we Thank You for the kind words about your experience ! The entire Sapaugh Team is here for all of your Automotive needs and we look forward to serving you in the future ! Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 05, 2019

Our experience Carla was a very good sells person. She listened to what we wanted and found just what fit our needs. That is the reason why we bought from you. More

by TLHJASMINELUCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Aug 09, 2019 -

Sapaugh GM Country responded

Thank You ! We appreciate the kind words about Carla and we are so glad she made your experience a pleasant one. ! The entire Sapaugh Team is here for all of your Automotive needs! Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 05, 2019

Very nice Rich konold is a Great Sales person and very easy to work with. Always Fun and Great to buy my vehicles from him and thats all that needs to be said p More

by scoch4917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2019 -

Sapaugh GM Country responded

Thank You ! We appreciate your business and we appreciate the kind words and we agree with you 100% Rich Konold is one of the Best and we are Blessed to have him as part of our team ! The entire Sapaugh team looks forward to serving you in the future! Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 01, 2019

Easy Fair Everything went great! Jim is a great person to work with! This is my 3rd vehicle I have bought from sapaugh. I get them all serviced here as well. More

by JLEAHMA00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Haar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2019 -

Sapaugh GM Country responded

Thank You ! We appreciate your business and your continued Loyalty to Sapaugh GM Power ! Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 01, 2019

Top rated salesman Troy Hardin was the best salesman we have dealt with at Sapaugh. Over the years we have purchased several cars and trucks at Sapaughs, he deserves a More

by BJP2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy, Troy Hardin
Aug 03, 2019 -

Sapaugh GM Country responded

Thank You ! We appreciate the kind words about Troy and we feel the same way you do Troy is one of the Best ! Thank You for your continued loyalty and the entire Sapaugh team looks forward to taking care of all of your Automotive needs! Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 01, 2019

We had an awesome salesman! If you want a go getter and hard working salesman that gives you 110% attention then you should visit David Kotz! We stopped in a few days before and More

by Needanewcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gregory in finance, Dave Copman, David Kotz
Aug 03, 2019 -

Sapaugh GM Country responded

Thank You ! We appreciate your business and the kind Words about David Kotz. The entire Sapaugh Team is here for all of your Automotive needs! Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 01, 2019

Loyal Customer Love Sapaugh this is my 4th vehicle 🚗 My salesman Al Vincent was great to work with!!! Jeff Vanover was great also! Wish I could of met Larry Sap More

by TheMailLady94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Vanover
Aug 03, 2019 -

Sapaugh GM Country responded

Thank You ! We appreciate your business and we are very Thankful for your continued loyalty to Sapaugh GM Power ! Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

July 30, 2019

SUV purchase Great experience with Sapaugh. I highly recommend buying a vehicle, new or used with Sapaugh Motors. Friendly and honest. Everyone should consider buy More

by Bluesfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Jul 31, 2019 -

Sapaugh GM Country responded

Thank You ! We appreciate your business ! I always want to hear back from our clients and we're glad you had such a positive experience with us! The entire Sapaugh Team looks forward to serving you for all of your Automotive needs ! Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

July 30, 2019

Average dealership The price for my trade was fair but considering the remainder I paid I think more should have been done. The vehicle I purchased should have had a new More

by DAPSALWAYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Daugherty
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Jul 31, 2019 -

Sapaugh GM Country responded

Thank you for your feedback. We strive as a company to be perfect in all of our interactions, but there are always instances when perceptions are not aligned. We would love to discuss this further with you directly. Could we discuss this in person or on the phone as I want to give this personal attention ? Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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