Sarant Cadillac

Poor customer feedback. I had to call dealer to find out the status of my truck. The advisors told me they would call me back and they didn’t. Once again I called after 4 I had to call dealer to find out the status of my truck. The advisors told me they would call me back and they didn’t. Once again I called after 4 pm and they were closed and was told to call back in the am. Now I have no car and no way to get home from work and no way to get to work the next day. Car was done at 3pm next day. More

I live in Farmingdale so the proximity is excellent for me especially since I am a disabled veteran. Lot is always orderly with clean and shiny cars on display. Interior of building always has the newest a me especially since I am a disabled veteran. Lot is always orderly with clean and shiny cars on display. Interior of building always has the newest and nicest looking cars on display for potential customers to view. Work stations and entire display area is always beautifully seasonally decorated. Sales people are aware of you without being over bearing and ready to help with any questions. This to me is what a dealership should be. Thank you for being kind caring and very professional. Just want to add that Joe Mistretta is amazing. When he sees me coming he immediately stops whatever he is doing weather it’s working at his desk or talking with another employee. He makes me feel like a VIP and I really appreciate this. He is cordial and sometimes humorous while always assuring me my situation will be dealt with immediately. In my opinion you have an excellent man in your employ. Thank you Joe More

Very attentive, caring, and technically proficient in taking care of their customers. Would never change they made a customer for life. taking care of their customers. Would never change they made a customer for life. More

Tony got me in quickly and had both issues fixed and ready for pickup on time! Never been happier that I moved my service to Sarant. ready for pickup on time! Never been happier that I moved my service to Sarant. More

This dealership especially the sales person Dina was extremely patient very informative . I would recommend this dealership to anyone. The sale person dina really made me feel so comfortable. extremely patient very informative . I would recommend this dealership to anyone. The sale person dina really made me feel so comfortable. More

EXCELLENT SERVICE AND THEY WASHED AND CLEANED MY CAR BEAUTIFULLY, VERY PLEASED AS ALWAYS WITH ALL THE STAFF U DEALT WITH.. BEAUTIFULLY, VERY PLEASED AS ALWAYS WITH ALL THE STAFF U DEALT WITH.. More

Tony , George Dave and joyia were excellent. They took a problem I had and gave it a nice solution. I recommend this company due to their great staff They took a problem I had and gave it a nice solution. I recommend this company due to their great staff More

Great! !! Dominic Vivo has been my salesman for many years. He is always available to handle any and all of my difficult situations. Financial person was al !! Dominic Vivo has been my salesman for many years. He is always available to handle any and all of my difficult situations. Financial person was also very accommodating to my needs. My car was exactly what I wanted. More

Gerson was amazing. This was our first time there and he walked us through everything. Thanks. This was our first time there and he walked us through everything. Thanks. More

My car was fixed promptly and returned cleaner than when I dropped it off Service was courteous and professional I dropped it off Service was courteous and professional More