Sarant Cadillac - Service Center

The service at this dealership is horrible. I had to bring my car into the service department four times before the suspension issue was fixed. During the first two visits, I brought it in because the bring my car into the service department four times before the suspension issue was fixed. During the first two visits, I brought it in because the car had service suspension system and leveling system indicator lights on. After the second visit when i got the car back, it was literally undriveable. They broke two of the shocks and let me take it back home clearly without being test driven. I had to bring it back two more times and have three of the shocks replaced. Then when they finally fixed the issue, the mechanic broke the cue screen. I left the dealership and before I made it home it was broken. After waiting two weeks for a new screen to come in, the service writer tells me that the mechanic probably forgot to connect the HDMI cable correctly. The mechanics at this dealership are horrible. I have been driving escalades since 2003 and I believe this in my fifth one now and this will be my last. More

I was a walk-in for an state inspection. I was treated courteously and professionally. The service guy told me about an hour and that's when the car was done. Told me where the coffee was, I told him I courteously and professionally. The service guy told me about an hour and that's when the car was done. Told me where the coffee was, I told him I knew, we both smiled and within the hour I was out of there. I neglected to get the business card of the guy I dealt with, so I don't know his name. More

They took care of the cars issue they showed they cared the problem was resolved with no problem and I received my car after a week the problem was resolved with no problem and I received my car after a week More

I am happy with the way I am being treated by this dealership. Everything that they promised they had delivered on. Thanks for all you folks do. dealership. Everything that they promised they had delivered on. Thanks for all you folks do. More

Very good experience. I was told that the car would take about 1-2 hours. Based on that estimate I decided to stay at dealer and wait. The car took exactly 1 hour. I was very happy and pleased Professi about 1-2 hours. Based on that estimate I decided to stay at dealer and wait. The car took exactly 1 hour. I was very happy and pleased Professional and courteous. More

Thanks to the entire staff for a job well doneDefinitely Thanks to the entire staff for a job well done Definitely a plus one experience Keep up the great work it definitely shows how much you care Thanks to the entire staff for a job well done Definitely a plus one experience Keep up the great work it definitely shows how much you care More

If you looking for a Cadillac you are at the write place. Where there not just about $ sines, they make a brother hood.. in all my years I never had a dealership treat me the way they do. place. Where there not just about $ sines, they make a brother hood.. in all my years I never had a dealership treat me the way they do. More

Very professional and efficient. Highly recommend! Great service. Yes yes yes yes word word word word word twenty five twenty five words words words fine Great service. Yes yes yes yes word word word word word twenty five twenty five words words words fine More

Sara then was Great as usual. Very courteous and professional. Recommend using this dealer for all of your Cadillac needs, purchases, service, sales and general questions. professional. Recommend using this dealer for all of your Cadillac needs, purchases, service, sales and general questions. More

Great service always I’ve been a loyal Sarant Cadillac Great service always I’ve been a loyal Sarant Cadillac customer for many years Joe is an excellent advisor I recommend them highly They are eas Great service always I’ve been a loyal Sarant Cadillac customer for many years Joe is an excellent advisor I recommend them highly They are easy to deal with More