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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,537 Reviews
Call Service Center (516) 473-0977

1,537 Reviews of Sarant Cadillac - Service Center

Sort by
October 28, 2023

Incredible. They Took me right in for an inspection and was done in 20 minutes. More

by Bettysxt5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2023 -

Sarant Cadillac responded

Thanks for your feedback! We strive to make every visit to our service department as quick and efficient as possible. We sincerely value your business and look forward to your next visit!

October 24, 2023

Absolutely the best customer service I’ve ever had at a dealership! Everyone was so polite and courteous and kept me updated on the status of my repairs! More

by FDWIFE107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
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Oct 25, 2023 -

Sarant Cadillac responded

We're so glad to hear that! Thank you for your compliments about our team, and we hope to see you again!

October 24, 2023

Very kind and very afficient. I would recommend Sarant Cadillac very strongly to anyone Thank You More

by caterinamartino57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

Sarant Cadillac responded

Thank you for your review! We are grateful to have earned your recommendation, and we look forward to your next visit.

October 22, 2023

It is a pleasure bringing my cars to Sarant for servicing. They do an excellent job, and their service department under Joe Mistretta, is very courteous and very pleasant, and they inform you of ev More

by Len
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Also add one if I missed
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Oct 23, 2023 -

Sarant Cadillac responded

Thank you for taking the time to leave a review about your experience with us! We appreciate your kind words about our service department, and we are glad that you found our team to be courteous and informative during your car service. We look forward to serving you again in the future.

October 04, 2023

Fast and great service department and very polite employees, very modern clean and great dealership More

by COYOTESTUDIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2023 -

Sarant Cadillac responded

We're so glad you enjoyed working with our team. Thanks for choosing Sarant!

October 01, 2023

Service was prompt, and professionally performed in a comprehensive review of all that was shared with the representatives who assisted. More

by SCIAMEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Sarant Cadillac responded

We are happy our team could help! We appreciate your kind words and look forward to your next visit!

September 30, 2023

Great service, the only complaint I have is i never got a phone call when my car was done. More

by curciod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2023 -

Sarant Cadillac responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all your car needs in the future.

September 30, 2023

Fast service and very polite employees, very modern and clean dealership and service department. Will return for service. More

by JAMESELFERSNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2023 -

Sarant Cadillac responded

Thanks for your feedback! We want every customer to feel comfortable and informed at every step of the service process. If you ever need anything else from us, please feel free to give us a call or stop by. Thank you again for choosing Sarant Cadillac, and we hope to see you again.

September 28, 2023

Ih ad a good experience but I was there for 3 hours and it was supposed to be an hour and a half More

by Dj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2023 -

Sarant Cadillac responded

We appreciate your feedback, and we regret to hear about the extended wait time during your visit. We strive to provide efficient service and will work on improving our process. Thank you for taking the time to leave a review.

September 19, 2023

My service appointment was on Wednesday. They took my escalade in and said that it will be ready by Thursday. Got it back on Friday. Car still rattles. More

by viponeuz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony DiGuiseppe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2023 -

Sarant Cadillac responded

Thank you for letting us know about your experience. We are sorry your visit was not as expected and we would like to address it immediately with our management team please email our Customer Experience Manager Joyia Roper at JROPER@SARANTCADILLAC.COM or provide us with a way to contact you as this matter is very important to us.

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