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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,536 Reviews

1,536 Reviews of Sarant Cadillac - Service Center

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December 19, 2020

i always lease my cars from sarant cadillac/john nassour is the best/so polite and i know how much he cares to make my family happy. antonio the manager is also excellent. thank you sarant. More

by arthur
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Sarant Cadillac responded

Thank you for your positive feedback about your recent experience with John, Antonio, and the Sarant Cadillac team. Providing a wonderful service experience is a top priority for us, and we’re glad you were pleased with the service you received. We look forward to working with you again.

December 18, 2020

Sarant is the best! The most wonderful repair service with Joe Mistretta as the person in charge... thank you Joe for your patience in dealing with these maintenance of my Escalade EXT... More

by BFERRARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Sarant Cadillac responded

Thanks for taking the time to let us know how we are doing! We appreciate the kind words. Please come back and see us for any of your future car needs!

December 17, 2020

As always Sarant service performance was top quality. On short notice they found the issue that caused engine light to go on. It was repaired in 20 minutes. Such a comfort to know they are efficient and re More

by GGWT29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric, Maurice Pereira, Abe Kolat
Dec 21, 2020 -

Sarant Cadillac responded

Thank you for leaving us this great review! We are glad you had a great experience with our parts and service department. Please let us know if there is anything else we can do for you!

Dec 21, 2020 -

GGWT29 responded

Keep up the OUTSTANDING service.

December 15, 2020

ALWAYS GREAT, AND HELPFUL AND COMPLETE.THE STAFF COULD ALWAYS GREAT, AND HELPFUL AND COMPLETE. THE STAFF COULD NOT BE BETTER AND ARE ALL VERY KNOWLEDGEABLE. IT IS A PLEASURE TO BRING THE CAR THERE. More

by dalese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Abe Kolat
Dec 17, 2020 -

Sarant Cadillac responded

Thanks for the great review! We're glad to hear that our team was able to provide a fantastic customer service experience and get you back on the road quickly and safely. We appreciate your business and look forward to seeing you back in the future!

December 15, 2020

Sarant Cadillac is an excellent dealership to do business with.I would never go anywhere else to buy or lease a Cadillac car. Thank you for always being there when needed.n More

by CAIMANOC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Sarant Cadillac responded

Thanks for the great review! We work hard to provide a great experience every time, whether in sales or service, and we're glad to hear Tony and the team succeeded. Thank you for choosing Sarant Cadillac and we look forward to seeing you again next time.

December 14, 2020

Thanks for always taking such good care of our car, and always taking good care of us!! Maurice and Joseph in service are always looking out for our best interest. Best wishes always to your entire team! More

by JesseW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Dec 15, 2020 -

Sarant Cadillac responded

Jesse, thanks for choosing Sarant Cadillac for your recent service appointment! We're always grateful for the opportunity to work with you, and we're glad to hear that you enjoy dealing with Maurice and Joseph - they're the best! Best wishes to you and Gordon, please let us know whenever we can help you out again in the future!

December 11, 2020

Friendly Reliable clean waiting area ,coffee tea Friendly Reliable clean waiting area ,coffee tea available while you comfortably wait, expensive but worth it, you get peace of mind knowing your ca More

by LAFUEGO21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Sarant Cadillac responded

Thank you for taking the time to review us! We are delighted to hear that your recent service visit was an enjoyable one. Please let us know how we can assist with any future auto needs!

December 10, 2020

I have been dealing with saran Cadillac for now approximately 30 years I’ve had other cars nobody stands up to the service department they are courteous I get my car back clean there a pleasure to More

by Mazza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Sarant Cadillac responded

Thanks for the excellent 5-star rating! This is what we strive for! We pride ourselves on knowledgeable and helpful staff members, like Joe. We appreciate your business and look forward to seeing you again!

December 10, 2020

Service at Sarant is always a pleasure. The people that work there especially the service manager Joe Mistretta are helpful and courteous. Car was ready when promised. More

by Cadi Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Sarant Cadillac responded

This is what we strive for! We truly appreciate you taking the time to share your experience with us! Thank you for your kind words about Joe. We’re glad he could help provide an enjoyable service experience for you. Thanks for stopping by and we look forward to seeing you again!

December 04, 2020

Been going to your dealer for many years .the staff is great from beginning to end .you get greeted at the outside garage door once in the shop the service manager ,advisor and mechanic greeted me ..I did More

by john.k2258
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Dec 08, 2020 -

Sarant Cadillac responded

Thanks for taking the time to let us know how we are doing! We’re happy to hear that our service team took great care of you! Thank you for your business and we hope to take care of any of your future car needs!

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